this post was submitted on 04 Mar 2025
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Technology

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[–] [email protected] 185 points 1 day ago (2 children)

My phone struggled to load the site to order a single cold brew, pop-ups to install the custom App kept obscuring the options, and I had to register with my phone number, email address, and first and last name to buy a $5 cup of coffee.

Then walk out. Don't reward the bullshit with your money. The coffee shop ain't gonna give a shit if you keep buying coffee just to go home and complain on your blog.

[–] multiplewolves 58 points 1 day ago

Came here to say this. I will never be compelled to install an app on my phone by an eatery the first time I go there. That is severely hostile design. Don’t willingly inconvenience yourself just to freely provide them your tracking info to sell.

[–] Krelis_ 30 points 1 day ago* (last edited 1 day ago) (2 children)

Or.. ask the staff for a menu, order with them, respectfully let them know how you feel about the qr/app thing (unlikely it was their decision to implement but they can pass on the complaint), and if they're unwilling to take your order (which is hopefully unlikely at this point) feel free to make a little stink (if you feel inclined) and walk out. Still ok to complain on your blog about being spammed with the app but I'd rather try the obvious options first rather than expect the owners to heuristically discover via non-returning customers that we really don't want the app.

That is, if the coffee/food/service is good, otherwise yea fuck em

[–] fan0m 33 points 1 day ago* (last edited 1 day ago) (2 children)

Boy do I have a story for you.

I tried to order a quesadilla from chipotle. An online exclusive. Turns out online ordering for the location nearest me was broken so I went in and explained that I was unable to order it, and I asked if I can just get one anyway. They flat out said no.

They refused to sell me a cheese quesadilla simply because it wasn’t ordered through their app/site which was broken. I just left and got food somewhere else.

I’ve been boycotting chipotle ever since.

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[–] [email protected] 8 points 23 hours ago (1 children)

Yep, I also been growing older and I have nostalgia for old times. But I'm well aware that grass is only greener on my memory, as it has always been.

[–] [email protected] 6 points 22 hours ago (1 children)

Yes and no. It’s objectively true that things like streaming services, food delivery, and online communications got worse not better over time. It’s not true for all things but there are definitely things that simply got worse for profit

[–] [email protected] 6 points 22 hours ago* (last edited 22 hours ago) (1 children)

That's not tech. That's company policies.

Streaming services, as a tech has evolved and it's a better technology that it was before. New encoding formats allow for transfer of more data over less bandwidth for instance.

Online communications, as in forums as such, as also evolved with new and better ways of posting, and better security (I remember when websites just stored your password in plain text).

What people complain about are mostly company policies, not technology. Netflix charging more for less content, or Reddit banning third party apps are not tech. Those things are not developed. They are just a company decision.

And company decisions are as bad as always. People also got screw by companies in the 90s. People who just notice more now is because now they are older.

[–] [email protected] 3 points 22 hours ago

Okay counter example, all social media with its black box rightwing feeding rage bait algorithms instead of message boards. It’s all tech, what companies that drive these changes do affects us all in what we can and cannot use. Yes there has been technological progress that’s overall good, but there are many things that are a negative on society. Nobody is blaming the concept of technology… that’s just naive. Obviously the qualm is with the implementation and access to said tech which is necessarily gated and groomed by big corps.

Some more examples:

  • unsafe touch screens instead of buttons in cars
  • smart appliances you can’t avoid unless you buy used
  • forced use of QR codes (stupid levels of unsafe) for payment in what used to be cash businesses

I’m still a big fan of great tech advancement and yes the problem is with companies. Or more precisely, with how much influence these companies have on our choice and access to technologies

[–] LordCrom 50 points 1 day ago (10 children)

"In some parts of the city, you can't even park your car anymore without downloading an app."

Omg, this. I left my phone at home by accident and quickly found out that I could not pay a meter on the area I went to .... You had to download an app to pay or use you phone to register a phone number and manually enter a plate and credit card.

No phone.....meant no parking.

Good luck too if your phone happens to run out of battery.

[–] apfelwoiSchoppen 20 points 1 day ago

Yep, technofeudalism is here.

[–] [email protected] 8 points 1 day ago

Yet more benefits to cycling then. Just lock it to any reasonably sturdy object.

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[–] [email protected] 109 points 1 day ago (27 children)

I don't agree. Technology in itself is not helpful nor harmful. It's a tool like a hammer or a knife or a pen and a block of paper.

I agree if one says that technology makes it easier to do harm.:) People and their motives and actions are the same as always, since the stone age and ago.

[–] [email protected] 76 points 1 day ago (3 children)

Tech speeds things up. If you want to do good, it'll help you do it faster. If you want to do evil, it'll help you do it faster.

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[–] JollyG 26 points 1 day ago* (last edited 1 day ago) (2 children)

I think when most people say something like “technology is making the world worse” they mean the technology as it actually exists and as it is actually developing, not the abstract sense of possible futures that technology could feasibly deliver.

That is clearly what the author of the piece meant.

If the main focus of people who develop most technology is getting people more addicted to their devices so they are easier to exploit then technology sucks. If the main focus is to generate immoral levels of waste to scam venture capitalists and idiots on the internet then technology sucks. If the main focus is to use technology to monetize every aspect of someone’s existence, then I think it is fair to say that technology, at this point in history, sucks.

Saying “technology is neutral” is not super insightful if, in the present moment, the trend in technological development and its central applications are mostly evil.

Saying “technology is neutral” is worse than unhelpful if, in the present moment, the people who want to use technology to harm others are also using that cliche to justify their antisocial behavior.

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[–] LovableSidekick 44 points 1 day ago* (last edited 1 day ago)

I'm tired of people seeing everything as binary good or bad. We have more than two brain cells, and life isn't a fucking meme.

[–] [email protected] 55 points 1 day ago

Tech is a tool. It can be benefitting the oligarchs and restrictive, or benefitting society and open source.

[–] Telodzrum 61 points 1 day ago (10 children)

For the past 20 years, tech has promised to make things more efficient while making almost everything more complicated and less meaningful. Innovation, for innovation's sake, has eroded our craftsmanship, relationships, and ability to think critically.

I feel this in my bones.

[–] Zorque 17 points 1 day ago (1 children)

They're conflating tech with tech bros.

Tech can and does make lots of things that make our lives longer and better. Just not most of the consumer level shit that is constantly peddled by snake oil sellers. That tech is not meant to make your lives easier, it's meant to get more money out of you without giving it up to the little people at service level.

The problem isn't the tech, it's the people who are controlling the tech.

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[–] scarabic -2 points 12 hours ago

Some parts of life have gotten massively easier. The other day I called my pharmacy to delay my next prescription refill because I still have pills. I was able to do this entirely through voice interaction with an automated system. Huzzah. I get texts when my scrips are about to be filled or ready, and reminders if I don’t pick them up for a while. I can also see this info on demand in an app if I want. What’s not to like?

My entire medical group runs on an app now. I can make appointments with my doctor, see the documentation from prior visits, pay bills, see test results…

Oh but boo hoo this author had to download an app to order a drink. First world problems…

[–] [email protected] 9 points 1 day ago (1 children)

I like playing video games...

[–] HasturInYellow 3 points 22 hours ago (2 children)

The dissatisfaction is in regards to the imperative that you use all forms of tech in all aspects of your life. It is with the fact that all tech is designed around making money, not improving life. If your video games were designed around bringing joy and entertainment, then you would probably like them even more, and get more benefit from them. Instead there are loot boxes and gambling in nearly all large games.

[–] [email protected] 2 points 20 hours ago

Luckily some games are still made for fun. And some gambling games were fun before they were monetized, and still are in spite of it.

[–] [email protected] 1 points 18 hours ago* (last edited 18 hours ago)

I have never played loot box / gambling / gacha games. I will admit that I have given in and I do play games with DRMs, which are most games these days.

I agree that games shouldn't have those ant-user elements, but since I don't play them, why should I tell other people what they can and can't do?

[–] cley_faye 8 points 1 day ago (1 children)

Tech definitely is. Gate-keeping, stupid pricing, etc. done by few corporations and individual isn't.

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[–] shortrounddev 35 points 1 day ago (4 children)

The internet peaked in utility around 2004. Most, if not all, developments since then have only made things worse

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