this post was submitted on 15 Aug 2024
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Privacy

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You may have heard about a lawsuit filed regarding a data breach concerning social security numbers. I encourage you to read at least the first few pages of the linked class action complaint to see how massive a violation of privacy this is.

The data breach concerns National Public Data, a company which offers background checks. They collect personally identifiable information (PII) as a part of their business. The defendant claims that NPD scraped PII from non-public sources (¶11). NPD then stored the data in an insecure manner and did not adequately protect this personal information (¶25). Consequently, a hacking group by the name of "USDoD" stole records of 2.9 billion individuals from NPD. According to the document, the data was independently reviewed by VX-underground, the cybersecurity company. They confirmed the breach included full names, address and address history, and social security numbers. They were also able to identify familial connections, both living and deceased (¶ 22-24).

Based on this class action complaint, NPD's conduct was grossly negligent, leading to potential identity theft for almost anyone in the United States. It was also a massive privacy violation by scraping data from non-public sources. Even after they took millions of Americans personal information, they failed to secure the data from hackers.

Criminals can ruin your life if they target you with this information. They can open lines of credit without you knowing. You might only find out until creditors call you, demanding that you pay them back (¶60).

So, yeah. I am very concerned. I'll have to figure out how to defend against this identity theft. Overall, I'm new to the privacy community, but I'm feeling like "privacy" in the United States is an absolute mess. If your data wasn't somewhere on the dark web, it might be now. Protect your data. Stay safe.

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[–] mazelado 74 points 4 months ago (7 children)
[–] [email protected] 59 points 4 months ago* (last edited 4 months ago) (2 children)

Yes! And don't pay these assholes a dime for the privilege.

They're legally required to provide freezes for free, but two of them were trying to sell it as a service through misleading page links, last time I checked.

[–] [email protected] 23 points 4 months ago
[–] Passerby6497 4 points 4 months ago

Experian does it with every. single. login. Really fucking annoying when you have to login multiple times for thawing and whatnot when necessary.

[–] [email protected] 19 points 4 months ago

Everyone in the US should freeze their credit. Yes, it sucks that you have to unfreeze it to apply for new credit but it doesn't actually suck that bad. Everything is done through the websites.

Also what ever email you use, enable 2 factor authentication. I think using OTA is better because people have had their numbers sim swapped.

[–] [email protected] 19 points 4 months ago (1 children)

Don’t forget these companies didn’t exist before the late 80’s and credit worked just fine without them.

[–] [email protected] 5 points 4 months ago

Yeah, but we replaced welfare with credit cards so...

[–] [email protected] 6 points 4 months ago (1 children)

I tried to create an account with TransUnion but it said the identity check failed and won't create an account, I have no idea what to do now.

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[–] [email protected] 4 points 4 months ago (1 children)

No. I never opted into this system. They can opt me out.

[–] [email protected] 8 points 4 months ago

Unfortunately the US doesn't work that way. Unless you want to continue living under a rock, you have to deal with your credit.

[–] inspxtr 3 points 4 months ago (1 children)

I’ve never had an account with these. Do I need to create an account with them to freeze my credits? And what kinds of information should I give / not give when I do?

[–] [email protected] 2 points 4 months ago

If they have your records, then you can request a freeze in a variety of ways. Online is just the easiest way to manage all that.

[–] HootinNHollerin 3 points 4 months ago (1 children)

I tried w equifax recently and kept saying not available at this time

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[–] [email protected] 59 points 4 months ago (2 children)

There’s no longer any restrictions on feeezing and thawing your credit from the big 3 agencies. All of them also offer temporary thawing that automatically freeze after a designated time. Do not under any circumstance permanently thaw them again. If you need new credit cards, credit checks from apartments or mortgaging / car loans, just work with your lender / seller to figure out which agency they will query and when. Set a temporary thaw for as small amount of time as you can, and all will be peachy. What’s more, after a temporary thaw, get a credit report in a couple months after that to verify nothing snuck in during that time.

[–] [email protected] 12 points 4 months ago (2 children)

What does freezing your credit do, exactly? Is this still something someone should do if they don't even have any credit cards?

I've generally been pretty ignorant toward how credit reporting works.

[–] [email protected] 24 points 4 months ago* (last edited 4 months ago) (2 children)

What does freezing your credit do, exactly?

It prevents opening new credit cards or other lines of credit in your name.

The reason this matters is lots of fraudsters are using names and SSNs they bought on the dark web, to open credit cards they have no intention of paying back.

If you're an American, your name and SSN combination is almost certainly for sale for about 25 cents, on the dark web, today.

Freezing your credit at all three agencies is the only effective prevention, today.

The credit agencies will attempt to charge you a monthly fee for the privilege, but don't fall for it. They're legally required to provide the service for free.

If I'm ever a juror on a murder trial where the "victim" worked in leadership at one of the big three credit agencies, I'll have to admit that I couldn't possibly convict someone for that.

Is this still something someone should do if they don't even have any credit cards?

Yes. Absolutely. Being a victim of credit fraud can make it impossible to get a home mortgage, or even get certain jobs or apartments. It can be incredibly difficult and expensive to clean up, and the burden is largely left entirely on the victim.

[–] [email protected] 12 points 4 months ago (1 children)

Thanks, Major. How hard is it for fraudsters to unfreeze credit?

[–] [email protected] 6 points 4 months ago* (last edited 4 months ago) (1 children)

Generally they need all of your personal information (Full Name, Date of Birth and SSN - which costs them 25 cents or less on the dark web), plus your username and password that you create when you first visit each site. (Which hopefully isn't on the dark web, because it's new and unique.)

The new username and password that you create are what give some security.

And a warning, only because someone reading along will need it:

don't re-use a password used elsewhere.

Re-used passwords, from past data breaches, paired nicely with email addresses and full names, also cost about 25 cents on the dark web.

[–] [email protected] 3 points 4 months ago (1 children)

Oh nice

Bitwarden FTW! (If they get hacked it’ll only take, oh, an entire day to change all my passwords 😉 you’re probably a KeePass person?)

[–] [email protected] 3 points 4 months ago (1 children)

you’re probably a KeePass person?

Yeah. I feel seen. Naturally I try to only use the finest artisinal open source from F-Droid.

Though, honestly, I'm impressed by BitWarden and I'm happy enough to recommend it.

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[–] [email protected] 4 points 4 months ago (1 children)

How can anyone genuinely write that and still support any country that imposes it.

Laughable. Fuck this country.

[–] [email protected] 7 points 4 months ago* (last edited 4 months ago) (1 children)

Uh... I'm a patriot.

I fully support my country in every meaningful way, especially those ways that might otherwise make my billionaire overlords feel threatened enough to put a hit out on me.

More seriously, my neighbors are, on average, fantastic people, that deserve my support.

Edit: To be clear, I fully agree that this should piss us all off.

[–] [email protected] 3 points 4 months ago (2 children)

Your neighbors are probably ones being mistreated by this country.

Support the people, not the country.

The US is a cesspool.

[–] [email protected] 2 points 4 months ago

Have you seen people?

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[–] [email protected] 11 points 4 months ago (1 children)

Freezing your credits means you (or anyone else) cannot access your credit report to open new lines of credit. No credit cards, mortgages, car loans, nothing.

[–] [email protected] 7 points 4 months ago (2 children)

@ChaosCoati @Chozo

Exactly.

But it's very easy and fast to temporarily thaw it when you want to apply for credit.

I've been doing it for years.

[–] [email protected] 2 points 4 months ago

What are the chances that my attempt to thaw gets denied "for my protection"?

Because I've gotten locked out if every bank account I've ever owned at some point "for my protection" just because I tried to login. The only thing stopping me from freezing my credit is fear that I'll never be able to thaw it because of these terrible anti-fraud systems that lock me out.

[–] [email protected] 2 points 4 months ago (2 children)

And just as easy for crooks with this same data to thaw it for you.

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[–] [email protected] 5 points 4 months ago* (last edited 4 months ago) (1 children)

Can't someone who has your SSN just thaw it themselves?

[–] IphtashuFitz 4 points 4 months ago

Not easily. The scammer likely has your current address & contact info, but knows nothing about your history.

To confirm your identity when you contact these reporting agencies they will use details from your credit history by asking detailed questions the scammer likely won’t know. For example it might be questions like these:

  • What kind of car did you purchase in 2005?
  1. Honda
  2. Ford
  3. Saab
  4. Jeep
  5. None of the above
  • Which one of these companies did you work for previously?
  1. IBM
  2. Pizza Hut
  3. Macy’s
  4. Jiffy Lube
  5. None of the above

They’ll throw 3 or 4 questions like these at you that you’ll have to answer correctly. They might involve places you used to live, banks you have had accounts with, etc. The chances of a scammer with your SSN knowing all these details about you is pretty tiny.

[–] [email protected] 34 points 4 months ago* (last edited 4 months ago) (2 children)

What is the data used to freeze your credit? Why couldn't a bad actor with your SSN unfreeze it?

Edit: I just froze with the big 3 credit agencies. It took name, address, phone number, email, SSN, birthday.

So all the stuff that leaks. Why do people think this provides security if a bad actor has the same data to unfreeze?

[–] IphtashuFitz 8 points 4 months ago

The credit monitoring companies have your up-to-date contact information (and verified) when you put the freeze in place. Now, should a third party try to open an account, etc. in your name it should be blocked from happening and the credit monitoring company should contact you.

If a scammer tries to unfreeze or otherwise modify your account with them they should also contact you.

If/when they contact you or you request your account be unfrozen then they’ll use old credit history to confirm your identity. These are a series of three or four random questions that a scammer is unlikely to know. For example they might ask you what kind of car you purchased in 2005, then give you 4 options, like Ford, Honda, Jaguar, or BMW, and then also a “nine of the above” option. Then they might ask you which of the following street addresses you used to live at, and list 4 seemingly random addresses, one of which you might have lived at.

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[–] [email protected] 32 points 4 months ago (3 children)

The best time to have frozen your credit reports at all three agencies was many many years ago. The second best time is right now. Not tomorrow. Now.

[–] nman90 12 points 4 months ago

Wish I would have known to do this a while ago, I am currently trying to do it now but all three are telling me that my info doesn't match their records and to call them. Too bad they are all closed right now so I can't call them, definitely doesn't bode well for me.

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[–] bluestribute 24 points 4 months ago

I like how the only way to protect yourself is to freeze your credit but also the private websites to freeze your credit that also leak your data like a drippy faucet won't let you create an account to freeze your credit.

[–] [email protected] 17 points 4 months ago* (last edited 4 months ago)

Freeze your credit report at all three credit agencies and ChexSystems. That should protect you from most fraud that involves opening new accounts.

[–] [email protected] 12 points 4 months ago (4 children)

The news is kind blowing this up bigger than it really is. But I find this as a good thing because I've noticed a few people FINALLY taking the advice I've been giving for years now, and that's to freeze your credit at the big bureaus and some, if not all, of the smaller ones.

That being said, I checked this data dump for my own data as well as a bunch of friends and family. Not a single person I checked was in it... Which is why I'm not finding this breach to be that frightening personally. The ATT breach was way worse. Also Krebs posted on this today... A good read for anyone interested. Main thing I took from it was a large number of these entries belong to people who have passed away already.

[–] [email protected] 5 points 4 months ago (6 children)

How would one check to see if they're included?

[–] [email protected] 3 points 4 months ago

Download the 300Gib CSV and then find a way to parse it. (It is on Tor)

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[–] [email protected] 3 points 4 months ago* (last edited 4 months ago) (1 children)

Sample size of 1 is not indicative of anything though... several entire families I know were in it when I checked, even people that have been dead for decades, still had their name, address history, DOB, SSN and phone number.

Personally I consider this way bigger than previous ones because of how accessible the data is. I could never find the previous Experian one, but there's several sources for this one now, and seems to have a lot more information in it.

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[–] [email protected] 10 points 4 months ago

This shouldn't be our responsibility to "fix".

[–] [email protected] 5 points 4 months ago (1 children)

Also be careful of having your experian account being compromised where hackers then attempt to unfreeze your credit.

[–] pdxfed 4 points 4 months ago

What was the story on that? I remember reading but can't recall, just anyone could provide a new email if "locked out" with no verification or something essentially invalidating all security setup to that point? Wasnt that fixed?

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