I don't use Mint, I use OpenSUSE Tumbleweed, which is probably less polished and user friendly than Mint. I've done minimal configuration as well other than installing packages.

I've used Linux for ~15 years full time, but I also have little patience for fiddling (though as a ViM user, I'm not afraid of the command line). That said, my kids (oldest 10) use my computers all the time, and they get by just fine.

Power management

This just worked for me on every Linux distro I've used (OpenSUSE, Fedora, and Ubuntu). I've never heard of anyone with this issue, and the only time I've ever run into it was when I installed FreeBSD.

This is across 4 laptops: some crappy HP, Lenovo ThinkPad T series, another crappy HP, ThinkPad E series (current laptop).

The only issue I've had with suspend/resume on a default install was on my desktop with a gen 1 Ryzen chip. That was a hardware issue and was patched about a year or two after launch, and it would suspend just fine, it would just kernel panic when resuming half the time. I probably could've RMAd it, but I'm lazy and disabling suspend on that desktop wasn't an issue.

that stupid printer notification thing that's on by default.

Maybe this is a Mint-specific thing because I don't know what you're talking about. My experience with printers on Linux is using the GUI to install it, and maybe installing a driver (my Brother printer required a driver).

But I've never seen a notification. And that's even with using Ubuntu some years back and adding my office's printer (some HP MFC printer).

The default UI stuff

If you don't like the UI, install a different one. I swap between GNOME and KDE every couple years when there's a new release or something (currently on GNOME, will try KDE Plans 6 when it comes to my distro hopefully this weekend).

Changing the theme is usually a couple of clicks in the settings, or you can go crazy and install whatever theme you want. KDE is better for this, so maybe give that a shot if you tried something else.

lack of software

There's a ton of software, just not the same selection as Windows. If you don't like Libre Office, try Only Office, it supposedly has better compatibility with Microsoft Office, though it's a little light on features (though probably good enough for most people).

If you really want Office, you can always use Office365 in the browser. It works okay (I use it sometimes at work).

I honestly almost never use any of that type of software, except a spreadsheet ever so often.

If you really need desktop Windows-specific software and it's not too heavy, just install Windows in a VM or dual boot. I have a Windows partition, and I boot into it every other year or so.

remote into other machines. Now they gotta install VNC or RDP

What are you remoting in to do?

If you're a power user, surely learning a few commands wouldn't hurt. I use SSH for all of that, and it's really convenient, especially since I can do most of it from my phone through an SSH app (remote desktop on a phone really sucks).

But most of those kinds of problems have pretty easy solutions that avoid using remote desktop, such as:

• accessing files - just mount it using NFS or Samba or something; or for a one-off, SFTP or rsync works well
• starting a program - SSH and run the script; I create systems services for everything I need, so I just need to remember "systemd start "
• running updates - again, SSH works well; you can even configure cron to download the updates overnight so it's just a quick install and reboot

And so on. If all of the things you want to access is on Windows, VNC works fine.

I need to connect to a user machine to support them

Is this for work? I thought we were talking about home use.

If it's for a friend or something, just start a video call and have them share their screen. Talk then through the process while watching what they do. It's not as fast as just doing it yourself by taking control, but it also helps them learn better how to do it themselves.

your Logitech wireless mouse doesn't work out of the gate?

Logitech works pretty much every time, and I honestly don't recall the last time a peripheral didn't just work out of the box on Linux. In fact, I've had much more probably on my wife's Windows box because there's always some driver you need to install before it'll work. On Linux, if it doesn't just work, it's probably low quality Chinese crap, and the drivers probably won't work well even on Windows.

I won't be installing it for any family, because the support effort is still way too high.

I've had the opposite problem. I'm also the family tech support, and I've had to fix really weird problems on Windows that just don't happen on Linux.

On Linux, either it just works (like 95% of the time) or it's going to suck to get working and I just buy a different product. Buying name brand brings those odds up even higher. My brother installed Linux on his old laptop and he's had no problems.

Since Windows stuff doesn't work on Linux out of the box, users tend to use whatever is in the repositories or Flatpak, and that works pretty much every time. The main way to get into trouble on Linux is through the commandline, and new users tend to be scared of that, so things tend to be stable.

But that's just my experience, YMMV depending on what you want to use your computer for. I don't play competitive games with anti-cheat, I don't use office software, I don't edit images or video, and I don't use funky hardware. If you do those things, you might struggle a bit on Linux, depending on what exactly you need to do. But for something like 95% of use cases, Linux works really well, often better than Windows because there's much less bloat and nonsense.

This is a very accurate description of what I've experienced with Linux as well. Sometimes things just work out the box, but some things are not worth the hassle, which is why I'm back on Windows after having used Linux as a daily driver for years.