this post was submitted on 06 May 2024
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Helldivers 2
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Localization and regional sales are typically some of the very last tasks in a game's development cycle, and six months is a lot of time for a memo to get misplaced. Configuring the Steam page's region settings for the game very likely happened in the last couple weeks before release, and somebody very likely applied the wrong default settings (likely using settings Sony would normally use for games that don't require PSN).
Not that that makes it okay, but it's not like there was some secret conspiracy at AH/Sony to hide PSN linking and intentionally sell to users they're guaranteed to issue refunds to. This was a combination of bad business decisions, poor communication, and most likely a dash of human error.
You're probably right, thanks for the reply
Shoutout to you, thanks for being a reasonable Lemmy user and not losing your cool despite receiving a few downvotes!