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Americans’ new TV habit: Subscribe. Watch. Cancel. Repeat. (www.nytimes.com)

submitted 8 months ago by MicroWave to c/news

103 comments fedilink hide all child comments

Many more people are jumping from one streaming subscription to another, a behavior that could have big implications for the entertainment industry.

…

Americans are getting increasingly impulsive about hitting the cancellation button on their streaming services. More than 29 million — about a quarter of domestic paying streaming subscribers — have canceled three or more services over the last two years, according to Antenna, a subscription research firm. And the numbers are rising fast.

The data suggests a sharp shift in consumer behavior — far from the cable era, when viewers largely stuck with a single provider, as well as the early days of the so-called streaming wars, when people kept adding services without culling or jumping around.

Among these nomadic subscribers, some are taking advantage of how easy it is, with a monthly contract and simple click of a button, to hopscotch from one service to the next. Indeed, these users can be fickle — a third of them resubscribe to the canceled service within six months, according to Antenna’s research.

“In three years, this went from a very niche behavior to an absolute mainstream part of the market,” said Jonathan Carson, the chief executive of Antenna.

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[–] [email protected] 2 points 8 months ago

My thoughts about Netflix are the same: I am less than happy about the content - which is beyond their control - but very happy with the apps that they offer that is totally within their control.