Unpopular Opinion
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I’d be curious how you get to 80-85% - sounds like a number pulled out of thin air. IMHO, I think the estimation is way off.
IIRC in the US 20% of companies are in the goods producing industry, and producing physical goods tends to be difficult without a physical location. Even being generous and only guesstimating half of those need physical locations, we’re already straight in the middle of your 5-15% estimate, and we haven’t even looked at service based industries, which represent most of the rest of the economy... Just things such as restaurants, shopping/retail, entertainment and hospitality are probably a much larger portion of the remaining 80% of businesses than the 5% we’re left with based on your number.
Edit: your edit doesn’t change much about the statement. Even factoring out manufacturing altogether, I’m pretty sure the stuff I mentioned is probably more than 15% out of the 80% that’s left (therefore from service industry), so not really possible to do without some physical presence...
Many services can be delivered to your doorstep.
You can order food online, find mobile solutions for your business needs, and shop for anything you want on the internet.
Keyword “many”. Not all, and if you do find some data that can point to that direction, I can’t find anything concrete that points towards only 5-15% realistically could work without physical presence, I’ll gladly take it. Hell, remember the height of the pandemic measures, when only “essential” stuff was still running? That was still a shitton of people.
Your food needs a kitchen and a delivery pickup point. That point has to be decently close to all addresses that could be delivered to, or nobody would want to deliver, so that’s a bunch of physical kitchens already. Some of the point of restaurants is also the social gathering aspect, so you’re completely alienating a whole swathe of consumers - not everyone wants to eat alone at home.
Some business, or hell, even personal needs are not solved by signing up for yet another SaaS. Some companies have regulatory requirements/compliance. Others’ currently very simple operating costs would go through the roof doing so. My programmer, software architecture, security oriented mind also is screaming a little bit at the idea of a mom and pop bakery ran by two sextuagenarians now having to worry about keeping their Wordpress/WooCommerce up to date and secure. Why would I want to give my data and personal information to a bunch of random internet companies when I can have the same service without the data breach risk at the store down the road?
Many things are easier to source locally. Not everything is easy to find on the internet. Ever tried to find some odd screw for some obscure appliance by browsing pictures lol? Much easier to walk into my department store and physically compare. Another example, I was trying to find a Guitar Hero controller online. It ended up being much, much easier to find one at a decent price by looking up secondhand stores and thrift shops’ electronics sections - found one in a matter of a couple of visits for like $30. Online, I can’t find one under $120 right now.
Slightly off subject (or is it?), but I would also strongly push you to try and consume locally when possible rather than throwing even more money towards Amazon, Uber et al. Amazon in particular is an insane multinational-sized loss leader.
Yep. I know I'm much rather go try on shoes rather then play the ship and return it game over the course of multiple days. This also applies to things like furniture, appliances, cars, or other items where physical interaction communicates information that can't or isn't communicated in a product description.
I did that whole ship/return/exchange dance exactly once - when I needed new shoes at the height of the pandemic. Such a shitty experience. Turns out I do need a full size less than my usual Vans when buying Brooks running shoes lol