this post was submitted on 06 Feb 2024

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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’” (au.news.yahoo.com)

submitted 10 months ago by L4s to c/technology

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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’”::A Taylor Swift fan believed her VIP ticket was 'stolen' from her account by Ticketek after an apparent system 'glitch'.

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[–] Son_of_dad 21 points 10 months ago (5 children)

Ticket prices are obscene and I hope Swift isn't gouging her fans. The last concert I went to pre pandemic, cost me $70 a piece, now those same tickets are easily triple that price. Who can afford this anymore?

[+] [email protected] 17 points 10 months ago (2 children)

[deleted]

[–] zorlan 2 points 10 months ago

She totally is, ticketing agencies' take is the service and delivery fee, base price is still driven by the artist/their management.

[–] acetanilide 0 points 10 months ago (2 children)

I doubt it's her. I mean, it could be. But more likely it's going to TM rather than her.

[–] chaospatterns 7 points 10 months ago (1 children)

Doubtful. TicketMaster is there to take the bad PR but was designed to get as many fees and funnel part of those fees to the artist. Yes TM has deals with Live Nation that basically force big artists to use them because they have the big stadiums, but Taylor Swift is a massive artist she has tons of lawyers and can negotiate fees.

As much as I love Taylor Swift, I have no doubt that she is massively benefiting from the high ticket prices.

[–] acetanilide 2 points 10 months ago

True

[–] zorlan 2 points 10 months ago

I can't speak for the arrangement between the artist and the venue, but generally the agency just makes money from the fees.

[–] pete_the_cat 11 points 10 months ago (2 children)

I went to go see Pantera and Lamb of God on Saturday and all of the 4 sites I checked had at least a $30 fee per ticket, with zero explanation of what that fee was for. The tickets were priced from $60 on up and then once you select a ticket they slap on the $30 fee! Parking was also $45, and beer was $20.

[–] [email protected] 15 points 10 months ago (1 children)

I just had a ticketmaster subsidiary charge me taxes on two tickets in a state where we have zero sales tax.

[–] pete_the_cat 1 points 10 months ago

Fuckers. I was expecting to pay the sales tax on top of their fee, but I guess they were nice and rolled that in for me.

I did see one site that had the $30 fee per ticket and then a $2.50 service charge for the e-delivery.

[–] Son_of_dad 5 points 10 months ago (1 children)

I saw Megadeth front row for like $30 in the early 2000s 😭 their goodbye tour was like $400 a seat

[–] pete_the_cat 1 points 10 months ago

Yeah, that sucks balls. I wanted to go to The Big 4 Tour but upper level tickets were in the hundreds.

[–] [email protected] 7 points 10 months ago (1 children)

How do you define gouging? Last I checked, even with these high ticket prices, most of her shows are sold out. How does that differ from basic supply and demand?

[–] HappycamperNZ 8 points 10 months ago

Interesting we use Taylor swift as a discussion point on supply/demand for first year economics.

Effectively, there is a shortage of tickets vs demand so those at the higher end of the demand line can buy for ridiculous prices, everyone else misses out.

So they tried a lottery system - you get a ticket, if your number comes up you buy at a lower price as less people can now buy. Doesn't work because scalpers push in as well, then sell to those with a higher WTP, pocket the difference, price doesnt change and venue/her miss out.

So she tried a point system- buy her cd, follow on insta, join fan club, get points, higher points get early access to lower priced tickets, actual fans get tickets and not worth effort for scalpers. But she got hauled over the coals for turning it into a popularity contest and had to stop it.

And now here we are.

[–] Enk1 6 points 10 months ago (1 children)

They're not cheap if you get them first hand but they're not insane considering who we're talking about. Bands like The Eagles, Rolling Stones,etc were commanding $150+ tickets two decades ago. But good luck getting a non-resale ticket, between bots and the companies themselves buying the tickets solely to mark up for resale it's nearly impossible to get a ticket at face value.

[–] Son_of_dad 4 points 10 months ago* (last edited 10 months ago)

Man, I remember paying $30 in the late 90s for a front row seat at a Megadeth concert in a smaller venue. Ozzy Osbourne and Rob zombie with slipknot cost me like $40

[–] Xiaz 3 points 10 months ago (1 children)

I remember seeing nosebleed Metallica seats for like $200. Instead got a VIP festival weekend ticket for $200 with Metallica doing 2 shows that covid cancelled! 🤣

[–] [email protected] 1 points 10 months ago

lol I did some volunteer work on a festival once and carried their stuff.