this post was submitted on 06 Feb 2024
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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’” (au.news.yahoo.com)
submitted 11 months ago by L4s to c/technology
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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’”::A Taylor Swift fan believed her VIP ticket was 'stolen' from her account by Ticketek after an apparent system 'glitch'.

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[–] zorlan 2 points 11 months ago

I can't speak for the arrangement between the artist and the venue, but generally the agency just makes money from the fees.