this post was submitted on 28 Jan 2024
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I read an article about ransomware affecting the public transportation service in Kansas, and I wanted to ask how this can happen. Wikipedia says these are "are typically carried out using a Trojan, entering a system through, for example, a malicious attachment, embedded link in a phishing email, or a vulnerability in a network service," but how? Wouldn't someone still have to deliberately click a malicious link to install it? Wouldn't anyone working for such an agency be educated enough about these threats not to do so?

I wanted to ask in that community, but I was afraid this is such a basic question that I felt foolish posting it there. Does anyone know the exact process by which this typically can happen? I've seen how scammers can do this to individuals with low tech literacy by watching Kitboga, but what about these big agencies?

Edit: After reading some of the responses, it's made me realize why IT often wants to heavily restrict what you can do on a work PC, which is frustrating from an end user perspective, but if people are just clicking links in emails and not following basic internet safety, then damn.

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[–] Rhynoplaz 68 points 10 months ago (2 children)

It doesn't matter how strong your defenses are and how skilled your IT team is, when fucking Linda in accounting opens EVERY SINGLE GODDAMN ATTACHMENT SHE GETS!!!

[–] [email protected] 10 points 10 months ago (3 children)

She’s had poor training I guess. SEBKAC! Security exists between keyboard and chair

[–] Rhynoplaz 13 points 10 months ago (1 children)

Linda has a standing desk. Checkmate, hackers!

[–] Cinner 3 points 10 months ago* (last edited 10 months ago) (1 children)

SEBSAC (security exists between shoes and computer, or socks and computer, or soles and computer, or sprostherics and computer, or smagic carpet and computer)

[–] [email protected] 2 points 10 months ago (1 children)

Jokes on you she doesn't have legs or arms for that matter.

[–] Cinner 2 points 10 months ago

Anybody and anyhead can ride a magic carpet, they don't discriminate.

[–] [email protected] 8 points 10 months ago

Some people aren't trainable.

[–] [email protected] 3 points 10 months ago (1 children)

Security exists between keyboard and chair

In theory

[–] FuglyDuck 6 points 10 months ago

Theory doesn’t match reality.

PEBKAC is reality.

[–] [email protected] 6 points 10 months ago (1 children)

Then the IT department sends everyone a Honeypot email and schedules more training and a meeting with a manager for anyone who clicks any links in the email.

[–] [email protected] 4 points 10 months ago

It is a great step but it's rare to have enough buy in from upper managent to enforce any real consequences for repeat offenders. I've seen good initial results from this kind of phishing testing, but the repeat offenders never seem to change their habits and your click rate quickly plateaus.