this post was submitted on 21 Jan 2024
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Mildly Infuriating
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All the rep did was copy pasta. What kind of ppl are they hiring.
The lowest cost ones
I mean, welcome to every online support chat since they were invented
It's because of crap like this we as society need to go back to brick and mortar shops. Isn't the whole point of online shopping is to provide convenience? How is this convenience.
I mean in a brick and mortar store the owner can also just tell you to beat it without giving a reason, and there's nothing you can do about it.
I would argue you that a big difference would be protest. A permanent placard describing bad business practices or hell a brick through a window if you can’t be bothered. A replacement commercial window could cost a thousand dollars and interrupt revenue generating systems, a decent sized event to attract attention. Here its another lemmy/social media post that eBay treats buyers and sellers horribly because scam buyers and sellers are good enough to game them, the alternative being a botnet to take down eBay long enough to hurt their profits? Sounds like the people at eBay gonna keep doing what the’ve been doing, hell maybe send you boxes of insects or a dissection pig to your place if you make too much noise. A regular store could do the same, but they would also know they have a store just as vulnerable if not more because you could stop their ability to generate revenue.
Many aren't allowed to go off script
This is clearly overseas customer service rep with a script. It happens every time I "chat with customer service" for any business at all. Or it's an AI chat, which is equally possible.
Maybe AI? I mean there wasn't anything of substance in the replies.