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Sure it can be broken, but since the company runs it and it's not a set and forget facility, they have a higher incentive to keep it serviced, specially as the company owns the batteries. Tesla's answer to broken stations is usually “we don't care use the one next to it that's derated and only charges at the lowest speed”. While apparently this facilities can fit 3 or 4 swap stations on the same space. One station out of order adds no wait time, and as a last resort it can still have a regular charging station next to it. I fail to see how people settle so quickly on the status quo that companies force them to, and as soon as anything vaguely threatens the status quo they purportedly hate, they jump and attack the alternative. Having options is a good thing, having multiple companies trying different things is a good thing, silver bullets don't exist, we are all in this together, what is not good is a zero-sum mindset where only monopolistic one-size-fits-all offers can exist.