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Plan To Sell Scout Vehicles Directly To The Public Has California Volkswagen Dealers Hopping Mad
(cleantechnica.com)
this post was submitted on 29 Dec 2024
308 points (98.7% liked)
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Manufacturers should offer and be responsible for warranties - for used cars it'd probably be healthier if the certification was separate from the seller.
They already are. When the dealership does a warranty repair, the manufacturer covers the costs.
The point is, where are you going to get your warranty service without a dealer? They need to work this out first, whether with local shop agreements or whatever. I understand they should be responsible, but I don’t think buyers will want to drive their car back to the factory.
Oi.
Where does my insurance get a repair done?
That’s not a warranty repair, nor will the repairs be covered under manufacturer warranties (assuming you had coverage).
My point is dealers are redundant to the system.
My point is dealers are part of the system.
But the system would work fine without them.
It could. It wouldn’t today. Feel free to go back and read my first comment. Then leave me alone.
It absolutely would work today. There are certified mechanics that aren't dealerships.
Franchised dealerships serve as the direct link between you and your vehicle’s manufacturer, ensuring warranty repairs and recalls are carried out correctly, on time. These technicians receive specialized, brand-specific training and have access to advanced diagnostic tools and software unavailable to many independent shops. Dealers also streamline the administrative side of warranties by billing manufacturers directly, reducing hassles for customers.
When a recall is announced, dealers receive replacement parts, software updates, and instructions straight from the automaker. This close coordination helps them meet regulatory standards, fulfill recall requirements quickly, and maintain consistent quality. Their established physical infrastructure also enables them to handle sudden increases in repair demand. Today, dealerships ensure accountability between manufacturers and customers, creating a more dependable system than would be immediately possible with a fragmented network of independent service centers.
So. Smart guy. This would not work TODAY at any scale. Especially since third party shops do NOT have the same accountability requirements that dealers do.
Can it work? Yes. As already stated.
Wow. Did you pull that from your dealership employee talking points guidebook?
Why is it that every other industry is able to handle recall corrections without a dealership model?
So do certified shops. You can go to the manufacturer website and find one right now. Dealerships do not have a special hold on anything, the manufacturers control those tools. And that's in states where there aren't right to repair laws. Also, getting rid of the selling part of a dealership does not mean it's shop part goes away too. Many dealerships are making more money on their shop than they are selling the cars.
So Aggressive guy, it absolutely would work today. Straight out of the box.
YOU. ARE. WRONG.
Tell me which manufacturers allow non-dealers to perform recall or warranty work?
Federal regulations (primarily under the National Traffic and Motor Vehicle Safety Act) require automakers to provide a remedy for safety defects at no cost to the consumer. Automakers fulfill that obligation by designating “authorized” service locations—almost ALWAYS their franchised dealerships or manufacturer-owned service centers—to perform the recall repairs.
From a practical standpoint dealerships are bound by their franchise agreements with the manufacturer. Those contracts typically require authorized dealers to perform warranty and recall work on behalf of the automaker. So, while the government obligates the manufacturer to fix the defect, the manufacturer in turn relies on its dealerships (as spelled out in their franchise agreements) to handle the actual repairs.
You have no idea what you are talking about, and you’re doing so from your ass.
Oh look, you already found certified shops that aren't dealerships. Neat.
Yeah, because manufacturer owned service centers proliferate the country.
So it can work? Great! Let's do it!