this post was submitted on 27 Dec 2024
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Valve refused to comment for the video.

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[–] Wispy2891 1 points 5 days ago* (last edited 5 days ago) (1 children)

In Europe it's like this:

Want to do a chargeback with American express or similar credit cards: call the toll free number and do it in less than 90 seconds, instantly approved

Want to do a chargeback with a debit card: you need to go to the police station and report the seller for fraud, then find the chargeback form hidden somewhere on the bank website, fill it and send it back together with the police fraud report via FAX (no email) to the bank, which might or might not approve it in 90 days. If it approves that, they will take a 30 euro fee from what you will get

[–] [email protected] 2 points 5 days ago (1 children)

I just emailed my bank, that was literally all it took. When I log in to my banking website I can do it right there, too. I just emailed them because I was afraid there might be consequences, but they called me up saying they'd already done it for me and I should have no worries

Happened twice, so it's not a one-of, and since I could even do it myself right from the summary of transactions... All direct debit. I don't even have a credit card, so it can't be mistaken.

[–] [email protected] 1 points 5 days ago (1 children)

I guess it might vary depending on how much we're talking... If they're correct that credit card companies are requried by law and banks are not, then I can imagine a bank deciding to refuse to refund a purchase if they feel as if it's too much money. At which point, it becomes much more of a hassle (lawyers getting involved, etc.) to get the money back.

[–] [email protected] 1 points 5 days ago (1 children)

Again, which law? We don't all live in the USA.

[–] [email protected] 1 points 4 days ago

I said "if they're correct."

I don't fucking know what law.