this post was submitted on 01 Dec 2024
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Remote human intervention when automated systems fail should be expected and required to be honest with current technology. There are simply too many edge cases in the real world, even with the trillions of miles Tesla has trained their system on.
When will the intervention be called upon? How we react is defined by the context we have. Imagine being dropped into a pre accident situation without any context.
No idea, and I doubt they'll ever publicly say.
Direct human intervention is definitely something other companies could be doing more of. Waymo especially given all the videos of them getting stuck, sometimes en masse.
I had heard through a friend who works at Waymo they currently have 1.5 engineers per car. Ideally, if you want a self-driving car company to be financially successful, that number should be significantly less than 1. These companies are heavily propped up by VC money and it’s not at all clear they’ll achieve that goal.
I find that 1.5 number amazingly hard to believe unless those engineers are never actually watching the vehicles while in use, in which case the number means absolutely nothing. The number of engineers per vehicle on staff means absolutely nothing if they aren't the ones monitoring them for issues while in use. You might as well say you have 50 employees per vehicle, including all office workers, executives, janitorial staff, etc. because it means nothing.
Given videos like this where there are dozens of them in complete chaos. Human intervention would easily clear that in a couple minutes, instead they just kept stacking up.
Waymo, uniquely, never remotely drives their vehicles. You’d have to wait for a safety driver to show up in order to help the vehicle
Other companies do remotely drive
The "human in the loop" is one of those things that sounds good but isn't at all in reality.
https://pluralistic.net/2024/10/30/a-neck-in-a-noose/
A human was literally sitting at the wheel as Uber's taxi ran someone over.
Driving is nothing but edge cases, and that's why maybe paying drivers to drive people around is better than some half-baked AI driving people under trucks and hoping a call center employee is paying enough attention to bail them out.