this post was submitted on 19 Oct 2024
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It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn't matter. More ads, more profits.

I hate it.

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[–] [email protected] 40 points 2 months ago (2 children)

I would call legal and IT. It's outside the scope of my role to accept contacts on behalf of the company.

[–] [email protected] 23 points 2 months ago* (last edited 2 months ago) (1 children)

IT here, Plesse don't involve us... We don't want to to deal with this bs either

[–] linearchaos 37 points 2 months ago (3 children)

IT here, Yes, by all means involve me. I will buy a second monitor and plug it into a known box that is no business going anywhere. I will then block, at the network firewall level, any outbound traffic to anything that thing talks to. If it uses its own MAC address at the head end I will then collect and publish every connection that thing tries to make outside to a blacklist and provide it to the public.

[–] WindyRebel 4 points 2 months ago

Thank you network admin! You’re a hero!

[–] [email protected] 3 points 2 months ago (3 children)

Sounds way more interesting than most IT work as well. I'd definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

[–] Emerald 3 points 2 months ago* (last edited 2 months ago) (1 children)

I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn't make me identify myself except for first and last name. Not sure what point the 2FA has if it's that easy to remove.

[–] [email protected] 1 points 2 months ago* (last edited 2 months ago) (1 children)

Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

[–] Emerald 1 points 2 months ago (1 children)

They do have the phone number on record, so I guess that's what they did. More likely though they didn't even check. They made no ticket either, just reset it in the course of an around 3 minute call.

[–] [email protected] 1 points 2 months ago

Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

[–] [email protected] 2 points 2 months ago* (last edited 2 months ago) (1 children)

Hands you a random laptop.

"The thing doesn't work."

Refuses to elaborate and leaves.

[–] linearchaos 2 points 2 months ago

It and I appear to have the same thing wrong with us. I'm not working on it.

[–] linearchaos 1 points 2 months ago
[–] [email protected] 1 points 2 months ago (1 children)

You could also just stick it in a VLAN with no route to other networks.

[–] linearchaos 1 points 2 months ago

Easily. I could also simply deny it access to the internet. But sometimes you need to look out for more than just your own.

[–] Entropywins 4 points 2 months ago

Full page ads on the monitor for you with love from IT.