Lemmy.world Support

3228 readers

90 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

founded 1 year ago

MODERATORS

Locked out of account due to 2FA (self.support)

submitted 1 year ago by Tuesdays to c/support

6 comments fedilink hide all child comments

My main account is requesting a 2FA token upon login. I enabled 2FA authentication, but was never able to complete the process due to loading/response/timeout issues with lemmy.world.

There doesn't appear to be any way to disable 2FA or recover my account. Any help would be greatly appreciated. Thank you.

you are viewing a single comment's thread
view the rest of the comments

[–] antik 1 points 1 year ago

If this doesn't solve it please send an email to [email protected] so a support ticket is created.