this post was submitted on 11 Jul 2023
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Lemmy.world Support

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Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

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2FA does not work at all, can't delete account (self.support)
submitted 1 year ago by Vampurrr to c/support
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Hi there, I've been trying to get 2FA to work on my account for awhile now, and regardless of browser I use (firefox, chrome, edge) I can not get 2FA to work. I tick the box for 2FA, scroll down, but there is no 2FA box to continue going forward with it, so I just have to untick it. I've tried on various browsers, on my PC and my phone. Neither have worked.

I like having 2FA on, so instead I was going to delete my account - however, even that does not work. I type in my password, and I get a loading icon.. and then nothing. Page scrolls up, but it does not delete my account.

Anything I can do to get either of these to work? Thank you.

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[โ€“] Vampurrr 1 points 1 year ago

I've been trying for about two weeks now. I'm Australian so I'm usually online when most people are off-line as well.