Lemmy.world Support

3250 readers

15 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

founded 2 years ago

MODERATORS

old.lemmy.world comments are broken (old.lemmy.world)

submitted 5 months ago by Supervisor194 to c/support

4 comments fedilink hide all child comments

You can see content, but comment sections all say "there doesnt seem to be anything here."

This behavior is not the same on old.lemmy.dbzer0.com.

you are viewing a single comment's thread
view the rest of the comments

[–] Supervisor194 1 points 5 months ago (1 children)

Literally every comment section. Including this one. In fact, I saw I had mail, so I saw your reply here in my inbox, but when I clicked on the thread link to view your comment, it says "there doesn't seem to be anything here." Here, look at this very thread that you yourself have posted in:

https://old.lemmy.world/post/17528547

But it's literally every single comment section. My original post is a link to a comment section on a thread about Bernie Sanders:

https://old.lemmy.world/post/17524695

Replace "old" in the URL with "www" and you can see they are not empty.

But again, it's not just these two, it's all of them. They're all like that.

[–] MrKaplan 1 points 5 months ago (1 children)

works fine for me both logged in and not logged in. can you reproduce this in a private browser window?

[–] Supervisor194 1 points 5 months ago* (last edited 5 months ago)

OK, so super weird. Private window behavior was the same. However, when I created a new profile (I am on Firefox 128.0), everything showed up normally. I tried everything to pinpoint the issue.

I restarted my faulty profile window with all extensions disabled, no change. I cleared all my history and cache, no change. I have a custom userChrome.css, so I moved it out of the way, no change. I logged out (because my new profile was not logged in), no change.

At this point, I noticed that the settings in my new profile window were different (I have "top 6 hours" selected in my usual profile), so I set everything to be the same as the settings in the new profile window. When I did that, everything started appearing again.

But the weird part is: when I reset it back to the way it was... everything is still working.

So I tried my best to get an actual answer to what's going on here, but I've come up empty. Something about resetting the settings frees up whatever was going on, in case anybody watching sees this.

Edit: so yeah, I went to my other computer, a Mac laptop - that was experiencing the same issue, and as soon as I changed "top 6 hour" to "hot" - everything came back. Subsequently changing it back to "top 6 hour" did not have any negative effect. So that's the "solution," such as it is.