Initially items were cheaper. The prime got then to you fast but the deals were largely gone. Then it was the simple return policy if the quality wasn't there. Now they're hoping we still just choose Amazon out of habit I guess?
Louis Rossmann
Louis Rossmann Community on Lemmy.world: For fans/supporters of Louis Rossmann and his work
About Louis Rossmann
Louis Rossmann is a repair shop owner and a vocal supporter of the Right To Repair movement. He runs a YouTube channel with a variety of content - from board repair videos, to news and updates in the technology space.
His insightful and reasonable opinions on technology and product ownership tend to attract a lot of attention.
Community Guidelines
- Be nice
- Respect others' perspectives
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- Follow the rules of the instance we're hosted on: https://mastodon.world/about
Interested in being a moderator for this community? Positions are currently open.
Largely the only things I get from Amazon anymore are commodity products where I'm expecting the Chinese knockoff experience, and it's priced accordingly. For that type of stuff it's basically Alibaba but faster and slightly less annoying.
For anything mission critical I'll purchase from an actual supplier. Mouser, Digikey, etc. Or the manufacturer directly, if the option exists. Typically the "deals" on Amazon aren't, really, and if you're going to purchase a big ticket piece of equipment you can get all the same stuff just buying direct... free shipping, returns, etc. The only exception is some small time manufacturers who will only sell on Amazon, using it as their sole storefront so they don't have to maintain their own.
You really have to know what you are purchasing on Amazon.
For example, I like when major brands have a storefront. I then compare prices at multiple distribution points and purchase from the best. Sometimes Amazon wins but usually other outlets get my business.
The most annoying trend recently is the online pricing versus in-store pricing being radically different. Office Depot, Target, Walgreens, and many others have gotten stupid about this especially with electronics. My new hobby while standing in line at checkout is to validate the pricing of everything I am purchasing.
I almost always end up finding something radically different.
Usually they'll price match their own web site if you complain. It's still a hassle, though.
My business is an undercutter in our industry, and our online price is the same as our in store price. Ain't nobody got time for that shit. Consequently, roughly 70% of my customers are online or phone sales and I never meet them. Suits me fine.
Not too long ago I found that Home Depot had a product cheaper than Amazon and in stock near me. When I showed up in store, it was more expensive and they would not price match their own website. So I left and ordered it from Amazon for cheaper than the in-store price. I could have gotten it cheaper from the HD website but I was so annoyed with the experience that I didn't purchase from them.
The HD website purchasing experience is dogshit anyway.
Honestly? Some of the shit sold on Amazon can be had on AliExpress for a fraction of the price.
Just bought a bunch of espresso accessories, they are LITERALLY 5-6x the price on Amazon for the EXACT same product.
Some sellers on there even have 5 day shipping. I’d rather wait.
I find it difficult to even find name brand stuff there. You have to specifically search for a brand if you don't want to get lost in a sea of random ass popup companies from China that are named as some random word like Beegu, Houndd, or Keepee, usually in ALL CAPS.
Does that (searching by brand) actually work for you? I can search the specific brand and model and still get flooded with nonsense results that are neither the brand I'm looking for or anything like the actual thing I want. Other websites like Newegg I can filter results, but the filtering on Amazon results is useless.
Imagine having to plan what silly reaction face you are going to pull to advertise your video
Why do so many do these YouTubers do these stupid faces for their video thumbnails? It's one of the most rediculous things there is.
Because it works. It does draw more views. It is stupid, and I'm sure many creators feel it's even more stupid than we do. There's plenty of anecdotal data showing it.
Yeah, Louis hates it himself, but it works, and getting the message out is more important.
Are you the very same Sherlock that creates the thumbnails for Louis? Good to see someone else I recognize here active!
Yes, didn't know I'm that famous 😆
Lol, I certainly hope all of us moderators for Louis knows who you are.
(⌐■_■)
Oh, and btw, Louis doesn't give me anything. All of them are screengrabs coz he thinks he's not photogenic.
That's even more impressive! Thank you for all of your work on the channel!
Nah, thank Louis. He's the real GOAT
Yes, that stuff is bad but there is far worse. Amazon has an abysmal safety record and treats its warehouse employees like shit, it doesn't take the security of customer data seriously and it lies about its environmental impact.
Yeah, but this issue actually affects ME
/s in case it wasn't obvious
reputable brands not even listing their products on Amazon anymore
Amazon's return policy is not good for vendors, so brands should definitely avoid it if possible. 30 days return for 100% refund for any reason at all, plus vendor pays return shipping.
I don't know the ins and outs of the vendor side of things on Amazon, but as a customer who made the horrific mistake of buying from a 3rd party vendor on Amazon somewhat recently, my experience doesn't exactly align with what you're saying.
In my case, the fairly expensive item I ordered arrived broken. I contacted the manufacturer (because there was a card inside the box that advised me to contact them first), they waved me off and told me to take it up with Amazon.
I contacted the vendor on Amazon, they told me that they don't offer refunds on items that they drop ship (as though I was supposed to know that up front) and declined to assist/refund. Then I contacted Amazon since they have an "A-to-Z" "guarantee", but in order to get the refund I had to pay to send the heavy, broken item back to the vendor who had already admitted it was drop shipped and had never been in his possession to begin with.
The ordeal literally took 10+ hours of my life. And while I did ultimately end up finding just the right customer service agent eventually who "refunded" the return shipping as a "courtesy" (but not as a direct refund, only as Amazon bux), had I not been super persistent and willing/able to waste so much of my time, I would have been the one on the hook for that pricey return shipping cost.
So my guess is Amazon is probably screwing everybody over as much as possible, vendors and customers alike.
Gotcha. Yeah the vendor can put it in the terms to have customer pay the shipping, but that really pisses off customers enough to leave bad reviews, so any decent vendor won't do that. I've tried that before for just a few days and got bad store feedback and negative product review too.