this post was submitted on 06 Dec 2023

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[RESOLVED] Missing comments (self.support)

submitted 9 months ago* (last edited 9 months ago) by DannyMac to c/support

13 comments fedilink hide all child comments

Pretty much any post on Lemmy is missing comments and they never show up no matter what I do. Sometimes I can fidget with the sorting, clicking "New" and "chat" and one or two may show up, but not all. I am guaranteed if a thread has X comments, only a fraction of those are visible to me. It sucks to see on one of my posts that I have 10 comments, but can only see 3, for example.

Also, sometimes I get a reply from someone that I can read in my inbox, but when I click to go to the original thread, it's not there.

I really like Lemmy, but this annoys the hell out of me and I don't understand why it is happening.

Edit: To clarify, I am using the Lemmy.World default web interface in the LibreWolf browser.

Solution:

Thanks @NiaTheCat!

[In your profile settings, in addition to "Undetermined," also] make sure English is selected too, you’ll see comments marked with no language but you won’t see any marked as English directly without it, and some instances default to marking them English

If on PC you can hold ctrl to select multiple

all 14 comments

sorted by: hot top controversial new old

[–] [email protected] 2 points 9 months ago (1 children)

What are your language settings?

[–] DannyMac 1 points 9 months ago (1 children)

"Undetermined"

[–] mrcleanup 2 points 9 months ago (1 children)

Step one, what happens if you try a different Lemmy browser?

[–] DannyMac 1 points 9 months ago (1 children)

On Connect for Android, same thing. For example, this thread says it has 8 comments, but I only see my comment, the reply, and my reply to the reply: https://lemmy.world/post/9212610

[–] mrcleanup 3 points 9 months ago (2 children)

I'm currently only seeing and being told there are 4 comments. Maybe the problem isn't that they are missing but that you are being told there are more than there are? This comment will take it to 5 for me. Can someone confirm?

[–] [email protected] 2 points 9 months ago (1 children)

It's the same for me on Jerboa. 5 comments listed, all shown to me.

[–] [email protected] 2 points 9 months ago

Same on Voyager, except that it's up to 7 including our comments

[–] DannyMac 1 points 9 months ago* (last edited 9 months ago) (2 children)

I decided to see what Boost sees and it's the same. 9 comments, currently, but only the aforementioned ones are visible to me. It's something server level if all three Lemmy viewing options are showing it.

EDIT: I appears if I post that thread in a browser that I've never logged in to, in this case a Chrome guest session, all the comments show up. They then disappear except for the 3 I can see when I actually sign in, lol! WTH! If I then logout, all the comments are visible again!

[–] [email protected] 1 points 9 months ago (1 children)

The original reply to this chain is coming from a Lemmy.world instance, like you. I'd imagine it's not anything coming from the instance-level. Do you have anything specific set up in your blacklists?

[–] DannyMac 1 points 9 months ago

Sorry, I posted an edit above. I'll copy/paste it so you won't miss it: It appears if I visit that thread in a browser that I’ve never logged in to, in this case a Chrome guest session, all the comments show up. They then disappear except for the 3 I can see when I actually sign in, lol! WTH! If I then logout, all the comments are visible again!

No, I only have the "Hot Indian Actresses" community blocked since it is a technically SFW community, but I don't want sexy pictures like that showing up while at work.

[–] mrcleanup 1 points 9 months ago (1 children)

Could the ones you don't see be from blocked instances?

[–] DannyMac 1 points 9 months ago

@NiaTheCat found the fix. Turns out that I didn't have English selected as a second language. All I had selected in my profile settings was "undetermined."

Also, no, this was happening in pretty much every thread and I only have one community blocked in my profile. However, it's fixed now and I'm very happy!