Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

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You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

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founded 1 year ago

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Locked out of account (self.support)

submitted 1 year ago by JeremySiegel to c/support

4 comments fedilink hide all child comments

I am locked out of my main account, I type in my correct password and it says invalid credentials. I can reset my password, but when I log in after resetting it says invalid password. Not sure what to do.

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[–] quinten 5 points 1 year ago (1 children)

Can you please contact us at [email protected]?

Thank you!

[–] JeremySiegel 1 points 1 year ago

Done!

[–] ArbiterXero 2 points 1 year ago (1 children)

Check the clock on your system

[–] JeremySiegel 2 points 1 year ago

I am on a MacBook connected to the internet so the clock is ok. This is also across all devices of mine.