this post was submitted on 27 Jan 2025
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USA | Doctors say they’ve unfairly taken on job of preventing patients’ medical debt (www.theguardian.com)
submitted 3 weeks ago by [email protected] to c/[email protected]
12 comments fedilink hide all child comments
 

New toolkit helps doctors address patients’ financial needs – a role doctors say they feel thrust into amid worsening crisis

Archived version: https://web.archive.org/web/20250127154219/https://www.theguardian.com/us-news/2025/jan/27/medical-debt-tool-kit-doctors

Disclaimer: The article linked is from a single source with a single perspective. Make sure to cross-check information against multiple sources to get a comprehensive view on the situation.

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[–] [email protected] 9 points 3 weeks ago

Im my experience they can mess up the claims and not seem willing to correct them or they send out to another place that does it and you add even more complexity. To be fair its likely the insurers make the claim process complicated in the hopes of mess ups they can then deny. In the end though the patient has no access to the software or processes they use and the doctors office has to correct these things.

[–] RebekahWSD 3 points 3 weeks ago

I hate having to ask, but a lot of doctors will be, "you need x y z" and get frustrated when I'm just "I'll do all of it...if my insurance covers it." I am on the public plan. I have no money. I had one very condescendingly say my health is more important than money and just leave when I asked where I'm to get the money from when I had no job and had no way of doing debt.

I'm lucky my public plan is pretty good. But there are things it will not cover. Dental is a nightmare. Preventative is a nightmare. Surprisingly physical therapy is a go? Finding specialists is a nightmare because the phone line is just. They know nothing.