BBC

Hopefully none of them look back in anger

So, let me get this straight, because of Ticketmaster's procedures tens of thousands of tickets were bought by scalpers with the intention of reselling them. Ticketmaster could have done something to combat these sorts of actions but chose not to. Then, they've decided to cancell all those tickets and resell them to to the people that bought them (because they were unavailable on the official site), effectively charging them double (or more) for the same ticket?

Okay thanks, nothing to see here other than a monopoly in action, carry on.