this post was submitted on 22 Jul 2023
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] HR_Pufnstuf 14 points 1 year ago

I've heard they are doing this to comply with things like GDPR. If that's the case, and they are deleting accounts to not be storing personal information longer than allowed, then before closing your account, they should email you an encrypted bundle of your data that you could later send back to them to restore your account. It wouldn't be against those laws if they send it to you to keep... and it would provide you with a path back to full restoration.

[–] [email protected] 13 points 1 year ago (7 children)

This is kind of my biggest fear with all these digital games platforms. I have over 2100 games over most of the platforms, it just became so easy to finally be able to get all the games I grew up salivating over. What's to stop Valve or GOG suddenly "having" to make similar, or competely new changes of unbeknownst fuckery due to pressure from the spooky all-knowing investors?

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[–] hyperyog 13 points 1 year ago* (last edited 1 year ago) (2 children)

This is why I'm a big supporter of physical media if possible. Sure the actual game may not be on there or something because it's too big or whatnot, however with what the hell is going on with digital companies in the modern videogaming world, yeah no they simply just can not be trusted much with the amount of power they hold. This includes but not limited to: Ubisoft, Steam, EA, Epic Games, etc.

EDIT: Yeah GOG is fine apologies for that, however the well majority of games in the digital world are simply just licenses that these companies have control of.

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[–] [email protected] 13 points 1 year ago (7 children)

Another reason to not buy digital games.

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[–] [email protected] 12 points 1 year ago (4 children)

Makes me wonder, how much data does it take to hold every users account info and library details? Not the games themselves, no profile pictures or anything, just the data that they must have in order too know who owns what. That has to be a huge consideration when you build an online store, right?

Did they run out of space? Are they deleting "old" accounts to free up servers for the absolute flood of new Ubisoft accounts that they're massively inundated with every day?

But seriously, what would an actual real world reason be for needing to delete accounts after X amount of time?

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[–] MossBear 12 points 1 year ago

If I liked their games, I'd be quite upset, I'm sure.

[–] [email protected] 11 points 1 year ago (4 children)
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[–] Teknikal 11 points 1 year ago (2 children)

Sony did this to me I'd bought quite a few vita games digitally. Left it alone a few months and then saw an email where they said to keep the account log in now. Tried to log in but they'd already wiped it.

Not falling for digital again.

[–] Froody 14 points 1 year ago

It's probably different on consoles but on PC buying a "physical" copy these days is usually just a box with a code in it to download the game, no discs anymore.

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[–] [email protected] 11 points 1 year ago

More garbage decisions from a garbage company

[–] Gamey 10 points 1 year ago

EA's Origin closes your account after two years of inactivity since it exists, not sadly Ubisoft dose the same shit! :/

[–] Snapz 10 points 1 year ago (12 children)

Don't buy games you don't own

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[–] JoeKrogan 10 points 1 year ago

I boycott ubisoft and EA. They can both go suck a lemon.

[–] [email protected] 9 points 1 year ago (5 children)

Does this apply to games purchased on steam as well? Bs

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[–] reddig33 9 points 1 year ago

Sounds like a great way to get sued.

[–] Skyrkazm 8 points 1 year ago

This proves why we need to regulate that digital or not, games we purchase are considered our property. Not at the mercy of deletion for zero reason. Otherwise, pirate away for all I care guys. If they treat us like this, fuck'em and their sales.

[–] Moc 8 points 1 year ago (1 children)

Fuck Ubishit pirate their games

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[–] AngryBear 8 points 1 year ago

Thanks for the heads up, 10 year old account was almost gone, phew!

[–] [email protected] 7 points 1 year ago

A part of me wants to start spreading a #PirateUbisoftGames hashtag.

...but another part of me doesn't want to bother because it's just Ubisoft games lol

[–] m3t00 7 points 1 year ago

have some dlc there. had. no big deal, came with Assassin's Creed on PS3 I think. gave it to kids years ago. $20 maybe. got too old for games. can barely type

[–] FartsWithAnAccent 6 points 1 year ago

Good thing I was already boycotting Ubisoft for years.

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