Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] [email protected] 11 points 1 year ago (2 children)

here I read they do not erase account like this. https://www.ubisoft.com/en-us/help/account/article/closure-of-inactive-ubisoft-accounts/000079595 where is the truth?

[–] PDFuego 15 points 1 year ago (1 children)

We may also close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account.
If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.