this post was submitted on 15 Jun 2023
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6
Dead by Daylight crashes with no particular info (solved) (imgur.com)
submitted 2 years ago* (last edited 2 years ago) by QuazarOmega to c/[email protected]
10 comments fedilink hide all child comments
 

Edit 2: Finally found the solution, a user on GitHub got it https://github.com/ValveSoftware/Proton/issues/519#issuecomment-1569721291 It was due to my Intel ARC GPU apparently that is missing some support

Edit 1: I installed the Epic version too with Heroic and it starts without a hitch, so I think we can rule out hardware issues, still when it gets to the loading screen within the game it alternatively fails saying that it can't connect to the net or isn't able to instantiate EAC

I just got the game after looking on ProtonDB since it is supported apparently, but every time I launch it, it always just crashes like that.
The only info I could get was from running from the terminal, at some point it says for 11 times:

LogWindows: Warning: SymLoadModuleExW. Error: 6

And then:

LogWindows: Error: === Critical error: ===
LogWindows: Error:
LogWindows: Error: Fatal error!
LogWindows: Error:
LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

There's a lot of other stuff too before and after, if that is important tell me and I'll add that in, but I figured it wasn't, I have no knowledge though.

System info:

OS: Fedora Kinoite 38
Package: Steam 1.0.0.75 (Flatpak)
Proton versions tested:
 - Experimental
 - 8.0-2

Hardware info:

CPU: AMD Ryzen 7 5700G
GPU: Intel Arc A750
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[–] [email protected] 2 points 2 years ago (1 children)

Could be quite likely a problem with your GPU, since Intel Arc are still pretty rough on Linux. What Mesa version are you on?

[–] QuazarOmega 1 points 2 years ago

Hmm idk, I'm on 23.1.2-1

Now that I tried running the game from Heroic, since I remembered that I had the game on Epic too, it does launch and the first cutscene played correctly, but when it gets to the loading it says it can't connect to the network, then I retry and it says that the "EAC client cannot be instantiated" although I have enabled it in the Heroic settings and I have the required gamemode installed on my system too.

So at this point I doubt it's a hardware problem, I guess I'll contact Steam support and maybe ask about Heroic somewhere, so I can just get a refund if it starts to work there

[–] madmonki 1 points 2 years ago (1 children)

do you have proton eac runtime installed? you can find it in your library by searching.

[–] QuazarOmega 1 points 2 years ago* (last edited 2 years ago) (1 children)

Yes, I'm pretty sure, since it should get installed automatically when a game running on Steam Play needs it.

Also you can see the anticheat loading bar in the screenshot, after that closes, the Unreal crash reporting window pops up

Edit: checked and it is installed

[–] madmonki 1 points 2 years ago (1 children)

is your mesa, vulkan-intel, vulkan-mesa-layers packages up to date? it should be at least 23.1

[–] QuazarOmega 1 points 2 years ago (1 children)

Maybe? Those are the names of the packages on Arch, but I'm on fedora, I tried looking for relevant packages in my system and found these:

$ rpm -qa | grep mesa
mesa-filesystem-23.1.2-1.fc38.x86_64
mesa-libxatracker-23.1.2-1.fc38.x86_64
mesa-va-drivers-23.1.2-1.fc38.x86_64
mesa-libgbm-23.1.2-1.fc38.x86_64
mesa-libEGL-23.1.2-1.fc38.x86_64
mesa-libglapi-23.1.2-1.fc38.x86_64
mesa-dri-drivers-23.1.2-1.fc38.x86_64
mesa-libGL-23.1.2-1.fc38.x86_64
mesa-vulkan-drivers-23.1.2-1.fc38.x86_64

$ rpm -qa | grep vulkan
mesa-vulkan-drivers-23.1.2-1.fc38.x86_64
vulkan-loader-1.3.243.0-1.fc38.x86_64
vulkan-tools-1.3.243.0-1.fc38.x86_64

Mesa is definitely at version 23.1 but I don't know for sure if Intel specific stuff is there, maybe Fedora packages for all vendors in a single package?

[–] madmonki 1 points 2 years ago (1 children)

can you try with latest ge-proton too?

[–] QuazarOmega 1 points 2 years ago* (last edited 2 years ago)

Done, installed with ProtonUp Qt, still same story.
Thanks a bunch for all the suggestions, at this point I reached out to Steam support now and am waiting for a response, this is getting really infuriating tbh

[–] scutiger 1 points 2 years ago (1 children)

Have you tried different versions of Proton?

[–] QuazarOmega 1 points 2 years ago

Yes, have you seen the end of my post?