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Lemmy.world Support

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Can't log in with anything (lemmy.world)

submitted 1 year ago by EarWorm to c/support

6 comments fedilink hide all child comments

So I've had this account for 21 days, and the only way I have managed to log in was with "forgot password" and resetting it each time using Firefox. I have also tried with mobile apps, i.e. Jerboa, Liftoff and Connect. Jerboa tells me that the login is incorrect, the others say that my email hasn't been verified. The verification email (screenshot included) is just a blank page with the words "Verify Email", nothing clickable. Can I get a new verification email somehow, or is there something else I can do?

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[–] Prismatic 2 points 1 year ago (1 children)

I am experiencing the same issue. I made a post a couple days ago. Hopefully, either of our posts will find resolution. Verification issue

[–] EarWorm 2 points 1 year ago

Fingers crossed. I'll comment on your post if I get it working

[–] AngryJadeRabbit 1 points 1 year ago* (last edited 1 year ago) (1 children)

I'm having the same issue. When I use the Memmy app it says my email isn't verified, but I don't see anywhere in setting to resend a verification email...

Edit: Went into my trash folder, found the verification email and clicked the link and it's working now. Thought I had dine this already which is why it was in the trash. They need to add something in setting to resend this email or something though.

[–] EarWorm 1 points 1 year ago (1 children)

How long ago was the email sent? I'm just wondering if mine is too old to work by now or if I should just wait a bit longer

[–] AngryJadeRabbit 1 points 1 year ago

Mine was only a couple days I think

[–] Prismatic 1 points 1 year ago

After reached out to [email protected], they were able to validate my account.