this post was submitted on 07 Jul 2023
8 points (83.3% liked)

Lemmy.world Support

3234 readers
135 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world



founded 1 year ago
MODERATORS
 

So I've had this account for 21 days, and the only way I have managed to log in was with "forgot password" and resetting it each time using Firefox. I have also tried with mobile apps, i.e. Jerboa, Liftoff and Connect. Jerboa tells me that the login is incorrect, the others say that my email hasn't been verified. The verification email (screenshot included) is just a blank page with the words "Verify Email", nothing clickable. Can I get a new verification email somehow, or is there something else I can do?

you are viewing a single comment's thread
view the rest of the comments
[โ€“] AngryJadeRabbit 1 points 1 year ago* (last edited 1 year ago) (1 children)

I'm having the same issue. When I use the Memmy app it says my email isn't verified, but I don't see anywhere in setting to resend a verification email...

Edit: Went into my trash folder, found the verification email and clicked the link and it's working now. Thought I had dine this already which is why it was in the trash. They need to add something in setting to resend this email or something though.

[โ€“] EarWorm 1 points 1 year ago (1 children)

How long ago was the email sent? I'm just wondering if mine is too old to work by now or if I should just wait a bit longer

[โ€“] AngryJadeRabbit 1 points 1 year ago

Mine was only a couple days I think