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Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’ (www.theguardian.com)

submitted 1 month ago by Potatos_are_not_friends to c/technology

17 comments fedilink hide all child comments

More than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.

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[–] [email protected] 103 points 1 month ago (2 children)

The most surprising thing here is they got in contact with a human in Google cloud to resolve the issue.

[–] [email protected] 28 points 1 month ago (1 children)

Imagine this happens to some random personal account... It'd probably be gone for good.

[–] [email protected] 12 points 1 month ago

There were several months with people complaining their data was getting deleted and Google just ignored the whole thing until it blew up on hacker news.

[–] SpaceNoodle 14 points 1 month ago

It's easier when you've got $146BN moving through you.