this post was submitted on 02 May 2024
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This. I have dabbled with various Linux distros over the past 15+ years out of curiosity. I have, without fail, had to spend days troubleshooting and fixing various problems of all kinds. Sometimes it was WiFi drivers, sometimes it was GPU drivers, sometimes it was power management issues, and most recently it's soundcard drivers and poor audio control/quality issues. I always installed Linux as dual-boot so I had my normal Windows install to fall back on but I just couldn't see myself able to fully switch primary OS over.
Nowadays I couldn't switch over even if I wanted to because numerous programs I use for my work are not supported properly or at all. Linux has indeed come a long way over the years in terms of UX and software compatibility, but not everyone uses their computer just for games. There is a lot of creative and productivity software (and devices!) that have limited or zero Linux support and many FOSS alternatives are not sufficient. I hate Adobe as much as the next person and Photoshop is a bloated pile of trash, but part of my soul dies whenever a Linux fan tells me I can just replace Photoshop with GIMP. GIMP is clownware.
Another major issue I had was the community itself. When troubleshooting the issues I've had over the years, one big problem that kept popping back up was how toxic and condescending the Linux community can be. On more than a few occasions my requests for help on forums were met with passive aggressiveness and hostility because I "should have known better" or something along those lines. The most recent example I can think of was someone asking me to post a debug log to troubleshoot an issue I had and I had to ask him where to find the log. He told me the folder it would be in but not the folder path to get there. When I asked again where to find the log, he just told me that "maybe Linux isn't for you".
You know what? Maybe it isn't. It sure isn't for most people and I can't see that changing soon.
I had almost exactly this same issue years ago when I tried Mint. I was trying to get something to work (I think install games on Steam? Something like that) and it would just do nothing, no message, etc. When I asked for help, I was told "This is super obvious" and after trying their suggestions and having them all fail, was told "just go back to windows."
Ok, done?
(It also doesn't help that there is a huge difference between 'you can use the terminal' and 'you have to use the terminal.' I'm an 80's kid, I grew up with DOS, so I understand how to navigate terminals, I just don't want to constantly.)
I've had similar experiences. Never posted questions myself, but I'll be Googling for help and find forum posts that are as toxic as you describe.
It's been bad enough that the Linux elitism on Lemmy leaves a bad taste, even if I haven't seen as much of the toxic parts here. I know I'm not the only person of my friends group that feels this way about Lemmy's Linux crowd.