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McDonald’s stores hit by global IT failure (www.cnn.com)

submitted 9 months ago by dominiquec to c/technology

26 comments fedilink hide all child comments

From the article --

McDonald’s was hit by a system failure Friday that closed restaurants and disrupted online and app orders around the world, including in the United States, Australia, Japan, Hong Kong, and the United Kingdom.

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[–] [email protected] 2 points 9 months ago (1 children)

This is the best summary I could come up with:

In the UK, Maria Avram, who works at a McDonald’s restaurant in London, told CNN that there was a system outage between 6 a.m. and 7 a.m. local time (2 a.m. and 3 a.m.

McDonald’s Hong Kong said on Facebook: “Due to a computer system failure, the mobile ordering and self-ordering kiosks are not functioning.

Taiwanese broadcaster TVBS cited McDonald’s Taiwan as saying Friday that some of its eateries, as well as McDelivery, were temporarily unable to conduct transactions due to internet disruptions.

Of the other countries known to be affected, Japan has the largest number of McDonald’s restaurants — nearly 3,000 — followed by the UK, with close to 1,500 stores, and Australia, with just over 1,000.

During its latest earnings presentation last month, the company said the war in the Middle East was hurting its business and would likely continue to do so.

Chief executive Christopher Kempczinski said McDonald’s was also seeing some negative impact on sales in other Muslim countries like Malaysia and Indonesia.

The original article contains 474 words, the summary contains 165 words. Saved 65%. I'm a bot and I'm open source!

[–] Mr_Dr_Oink 4 points 9 months ago (1 children)

This summary had me confused. I misread and thought, "wow japan has the most mcdonalds restaurants in the world?" Then i realised it said "of the other countries affected". USA has 14.5k mcdonalds... wow.

[–] [email protected] 5 points 9 months ago

14.5k is an order of magnitude lower than I thought