Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

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Says I'm not logged in, clearing cache doesn't work (self.support)

submitted 1 year ago by Patrizsche to c/support

6 comments fedilink hide all child comments

On my desktop (Chrome, Windows) I appear logged out and I can't log in--when I click on log in and enter user& pass it says I've connected successfully, but nothing happens (I still appear logged out, can't comment, can't post, etc.). However, when I go to a page I've already been to (like my user page), then I "become" logged in (without having to log in), and when I go back to the home page I'm suddenly logged in.

On my phone (Chrome, Android) I don't have this problem. What to do? Clearing cache doesn't work, I've done it many times now.

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[–] marswarrior 3 points 1 year ago* (last edited 1 year ago) (1 children)

Try incognito mode, or a different browser like Firefox. And reset your Lemmy password. When you clear cache/cookies, make sure to select time range "All Time".

I've had this issue as well, but clearing cache and cookies does resolve it for me.

[–] Patrizsche 2 points 1 year ago (1 children)

Thanks a lot, clearing cookies (and not cache) fixed the connection problem... I still have weird behavior here and there like it's difficult to get the interface to stay in English (my browser is in a different language by default), and also I don't see this post (my post on the support channel about internet connection) anywhere in my profile... but it's a big improvement already. Thanks again

[–] marswarrior 1 points 1 year ago (1 children)

You're welcome. Lemmy right now has performance issues because thousands of people joined suddenly. After the usage stabilizes in a few days and server resources are increased, it will function better again.

[–] Patrizsche 1 points 1 year ago

Thanks again for your help, that helped tremendously