this post was submitted on 02 Jul 2023
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Plex, the free streaming app, laid off approximately 20% of its staff, TechCrunch has learned, which will affect all departments, including the Personal Media teams.

“This is by far the hardest decision we’ve had to make at Plex,” CEO Keith Valory said in a statement. “These are all wonderful people, great colleagues, and good friends. But we believe it is the right thing for the long-term health and stability of Plex.”

The streaming app gives users a single destination to upload and organize content (video, audio and photos) from their own server while also allowing them to stream it via mobile app, smart TV or desktop.

In recent years, however, Plex has invested in free, ad-supported streaming (FAST) and live TV offerings. The FAST market has become saturated as many companies have entered the space. Plus, the overall advertising industry has taken a hit, making it harder for companies to earn enough revenue.

Valory noted in his statement that the company was significantly impacted by the slowdown. “While we adjusted our business plan last year after the shift in equity markets to get us back on a path to profitability without having to cut personnel expenses, the downturn in the ad market in Q2 put significantly more pressure on our business and ultimately it became clear that we would need to take additional measures in order to maintain a confident path to profitability within the next 18 months,” he said.

He added that the company is still expected to see 30% growth this year.

According to a Slack message from Valory, obtained by The Verge, which first reported the layoffs, Valory noted that 37 employees would be impacted.

Additionally, it seems that Plex may have had another round of layoffs earlier this year. Five months ago, a former account executive posted on LinkedIn that they were “affected by company layoffs.”

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

Updated 6/29/23 at 12:10 p.m. ET with a statement from CEO.

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[–] H2iK 6 points 2 years ago (4 children)

Just curious, for everyone saying they switched to jellyfin, were you using the free version of plex?

[–] SquiffSquiff 26 points 2 years ago

I had a Plex subscription and switched to Jellyfin. Same reasons as everyone else- it was all about Plex's content and recommendations running on my equipment when the whole point for me was to have something with only my own content.

[–] [email protected] 7 points 2 years ago (1 children)

Well I use both (server and user) and plex is imo more stable with Google Cast wich is 90% of my use case. Mobile viewing is way more superior with jellyfin tho, but nothing beats plexamp

[–] [email protected] 3 points 2 years ago (1 children)

Plex is more stable in most regards, we all would have happily moved over to jellyfin if it was nearly as comparable.

[–] [email protected] 1 points 2 years ago

It really isn't, in my experience.

Plex was always unusable when my Internet was down (offline mode refused to work, no matter what I did) and their insistence on forcing the metadata search through their own cache meant it was often outdated or simply broken.

[–] [email protected] 2 points 2 years ago

Yes. There was a bit of a learning curve, but my Jellyfin now works better than Plex ever did (and I finally have GPU acceleration working).

[–] [email protected] 1 points 2 years ago

Yearly pass sub here. Canceled and will be exploring jellyfin and emby