this post was submitted on 14 Jan 2024
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Why not?
My washing machine has wi-fi. I didn't buy it for that reason, but it just happens to. Using the app, I have some programme options that aren't possible to select using the hardware dials. I can do things like change the detergent dosage and the number of additional rinse cycles. It has some "special" programmes for various specific fabrics. And it has things like maintenance diagnostics and the ability to run a specific self-cleaning cycle.
That's all pretty useful.
And what's the actual danger of connecting it to wi-fi? Will Big Data know how often I wash my towels? Do I need to worry about the government spying on my fabric softener usage? Will hackers seize control of my machine and ransom my ability to get clean underwear?
I just can't see the big downside here (other than the fact that the machine is more complicated than it needs to be, but that ship has already sailed seeing as I already own it).
Not so much that hackers will ransom the washing machine, but that hackers can use IoT devices as a back-door to get into your home network and take over everything else too.
It’s more likely that they’d seize control of it and add it to their botnet. Which is exactly what it looks like happened here. There was a small package downloaded, then a large amount of outgoing data. That looks like a compromised IoT device being used for a botnet. Small incoming package to hack the device, then the device starts spamming some poor dude across the country as part of a DDOS, because he beat a script kiddie in a COD match and the script kiddie is salty about it.
So you did not just connect it to your home wifi, but you also allowed the vendor to connect it to their servers. Now the vendor knows the name of your WiFi and the password. Just to begin with. Next year maybe this vendor's website will get hacked and 20000 such wifi passwords go public in some darknet :-)
Who benefits? You may find it cool to have it in the app, but FIRST the vendor has saved some of their money by not building the needed dials and buttons for these functions. (Or did they give you that discount? ;-))
And maybe in 3 years from now, they don't feel like maintaining your app anymore. Are you going to shout "WARRANTY" at them?
Yes, that is a downside, too. Part of this 'smartness' could break and maybe even the whole thing stops working when these 'diagnostics' give false data.
Another huge point is: My washing machines so far have lasted between 8 - 15 years. But NEVER has any wifi-active device lived that long. Think about this difference, and who's the one who benefits from it?
When it starts spying on you, sending conversations, like many smart cars, it is just the beginning.
It doesn't have a microphone or camera, or any other way of recording my conversations. Other than laundry-related data, it really doesn't know anything worth sharing.
What if it does, but you don't know about it because it is buried in the terms and conditions?