this post was submitted on 14 Jan 2024
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I finally said screw it and am leaving Proton for a proper paid service. I never upgraded Proton to a paid tier because it never matured enough for me to use for real. I never once migrated contacts over to it (just a couple people who understood I was testing it).
Yea, so there's a connection to my credit card. At least it's with a professional org that has proper modern mail management (something post-2000), and gives you tools to manage your email.
I really wanted Proton to work out so I could recommend it to friends and family. But it's a terrible user experience. I missed 50 emails because it keeps moving them to spam even after I set the sender as not spam. Oh, and spam management requires (according to support) logging into the web, not thru the mobile client. ๐คฆโโ๏ธ
Can you imagine telling a customer this with a straight face and not seeing a problem with it? I'm using your app and can't manage spam?
That sucks! I have never experienced any of these issues
What service are you moving to? I'm curious of other alternatives.
Here's a good starting point. All of them are hosted in Europe and enjoy strong privacy protection as an extra bonus.
https://european-alternatives.eu/category/email-providers
I mean, this is the mail service whose own docs candidly state that their mobile app "sometimes doesn't work". 'Nuff said.