this post was submitted on 14 Jan 2024
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[–] [email protected] 34 points 11 months ago* (last edited 11 months ago) (5 children)

LG's app is an absolute privacy nightmare too. That app must be used if you want access to any smart appliance features and it requires precise location permissions 100% of the time. Even then, the app features are mediocre, it doesn't work very well and often doesn't notify of a finished wash load until long after it's completed.

Why anyone would want to allow their washing machine manufacturer to continuously track their exact location in exchange for some crappy, poorly implemented features is beyond me.

[–] Ghostalmedia 10 points 11 months ago

Thanks for pointing out the location service thing. I just killed that shit.

[–] [email protected] 9 points 11 months ago

The LG app also checks SafetyNet/Play Integrity so you can't use it with root. They probably fear that you can then unleash how much more of a privacy nightmare it is.

[–] [email protected] 7 points 11 months ago

I just use a timer on my phone .... average wash cycle I use is about 30 minutes ... just set a timer on your phone ... KISS, Keep It Simple Stupid

[–] Dicska 7 points 11 months ago

They probably want to see at which aisle your washing machine spends the most time on its grocery trip.

[–] ReluctantMuskrat 3 points 11 months ago* (last edited 11 months ago) (2 children)

Just looked at the app's permission settings on my phone... set to only allow location while being used.

Like you I don't see much use for the app, though the notifications can be handy if you want to know when a load us finished and you can't hear it's beeps. I work out of my basement with my washer upstairs so that can be the case with me. But still rare that I ever use it.

[–] [email protected] 2 points 11 months ago

I deleted the app and disconnected my LG appliances from wifi over a year ago. Maybe they fixed the issue.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago) (2 children)

Thinking back, I seem to remember that in order to receive notifications the app had to be running in the background while phone location was turned on, giving LG precise location tracking all the time. Is that no longer the case?

[–] ReluctantMuskrat 2 points 11 months ago (1 children)

I've re-enabled notifications now and was receiving them fine with location setting of "only when app in use". Then this morning I disabled location permissions entirely for the app and I continue to receive the notifications.

[–] [email protected] 2 points 11 months ago

The one useful feature I've missed is a high temperature warning for my refrigerator, so since they fixed the app it may be time for another try. Thanks for checking that out.

[–] ReluctantMuskrat 2 points 11 months ago

I don't think so. I've had the notifications off though so I'm not 100%. I turned them back on so I'll know soon enough.