this post was submitted on 20 Dec 2023
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God, the amount of times I've had to explain the EcoTank vs HP math to customers in my store, and then STILL have them pick an HP is fucking baffling.
My deepest condolences - the absolutely dire mathematical skills of the purchasing public never cease to horrify me.
They are both terrible. HP for obvious reasons, Epson for its self destruct timers.
If they want a third option, I usually recommend Brother, and even more I tend to recommend used/refurbished. We just don't carry those in my store.
Brother used to be the best choice, until ~2020 when they, too, went over to the dark side and secretly blocked third party toners via firmware auto-updates.
Not sure if any non-shitty printer makers are left, there's only so long that you can recommend "try to find an old Brother printer and disable firmware updates" is an effective choice.