this post was submitted on 07 Dec 2023
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HP TV ads claim its printers are 'made to be less hated' (www.theregister.com)
submitted 11 months ago by [email protected] to c/technology
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[–] [email protected] 66 points 11 months ago* (last edited 11 months ago) (4 children)

It's not their printers which are hated, it's their business model of selling overpriced ink and toner cartridges to a price that's higher than champagne prices and using technical devices to make it impossible to use other toner sources, firmware to make printers stop working when ink runs anywhere near low (they define 'low' as 33% ink left), while at the same time ensuring that as much ink and toner as possible are wasted through unnecessary testing and calibration and cleaning processes.

[–] Snapz 22 points 11 months ago (1 children)

No, we hate their fucking printers as well. Non-removable printheads and automatic retraction to try to stop you from unclogging their shit hardware. I'd also include the firmware in critique of their printers, what you mention above, as well as limiting black printing if color is low (even with dedicated black cartridges). Arbitrarily restricting scanning on some models, etc.

We decidedly DO hate their printers.

[–] [email protected] 7 points 11 months ago

That are all symptoms of said business model. And Hewlett Packard isn't the only company with such abominations.

[–] [email protected] 18 points 11 months ago* (last edited 11 months ago)

To add to your point, their printers are indeed hated, but it is simply a symptom of their terrible business model and not the problem itself.

[–] ikidd 13 points 11 months ago* (last edited 11 months ago)

No, I hate their bloated as fuck drivers as well.

[–] hakunawazo 3 points 11 months ago

Not to forget possibility of machine identification code (in best case waste of toner/ink, in worst case dangerous).

https://en.m.wikipedia.org/wiki/Machine_Identification_Code