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So what if there’s no refutation in the article?
Do you expect the journalist ever got a chance to speak to the attendant?
When they rang the company to speak to them about the incident what is more likely “Oh yeah sure I’ll transfer you over to him have a nice chat” or “We here at Flight Company take all matters very seriously and will look into the matter”?
Why do you assume because this article is one sided hearsay, that it must be the truth and journalists investigated every angle so a lack of mention is an omission of guilt?
I expect that people are basically good and that nobody is out to frame this person. The fact that they are not named makes it much easier to discuss the situation on the merits and is the only reason I'm commenting. It's not like this is some rag news site and anything that the girl or the FA write is necessarily hearsay since airlines don't have bathroom cams. There is no reasonable "other side" I can conceive which would also play the role of reasonable doubt.
More to the point, the case doesn't have to be solved beyond a reasonable doubt to investigate in the first place, or to report on. If AP News named him I would also take issue, but that isn't the case right now.
Why defend a faceless story to a fault?