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this post was submitted on 11 Nov 2023
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Technology
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The “secret sauce” is this: Phone Support is Really Fucking Expensive - even when it’s outsourced overseas - like, easily half the cost of running a business. Good phone support. Which is why it’s so hard to find.
Jackass CEOs come in, cut phone support first thing and “save” the company millions. Druggie narcissist billionaire CEOs never intended to provide it in the first place.