this post was submitted on 23 Jun 2023
2 points (75.0% liked)
Lemmy.world Support
3231 readers
5 users here now
Lemmy.world Support
Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.
This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.
This community is subject to the rules defined here for lemmy.world.
You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.
Follow us for server news ๐
Outages ๐ฅ
https://status.lemmy.world
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Probably somehow your account is marked as not verified. Seen that before. Iโll check
Is there anything the end user can do to resolve this? I am having the exact same issue.
See if you have a verification e-mail (maybe in spam?) If you do, verify the mail. If not, message me and I'll assist.
I did verify my email. Got a follow up email saying my email has been verified but I still can't login. :(
Could you try a password reset?
that fixed the issue
Oh, that would be great! Thanks for looking.
Yeah it had the verified set to
false
. I updated that.Fantastic. Thank you, that's a big relief finally figuring out what the root cause was!