this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] mister_seawolf 17 points 1 year ago (19 children)

I don't understand people that get upset and hostile at employees in these situations. When I go through self checkout I go in with expectations already set that it's very likely that at some point during the checkout process the machine is going to trigger an alarm and an employee will need to come over and override the alarm. It doesn't happen too often, but when it does my first reaction isn't to get all pissy and throw things at the cashier.

If you have no patience for this sort of thing, then go through the regular checkout. See if it takes longer going that route.

[–] ITypeWithMyDick 24 points 1 year ago (1 children)

What regular checkout? Around here they are all closed down and only self checkout is available.

[–] surewhynotlem 7 points 1 year ago (3 children)

Take all your shit to customer service and check out there.

[–] [email protected] 11 points 1 year ago

It’s an asshole move everyone should use until they stop understaffing checkout.

[–] son_named_bort 6 points 1 year ago

What customer service? That shit's closed too.

[–] [email protected] 1 points 1 year ago

I might uniroically start doing this. Or I would if I thought for a second it'd do anything other than inconvenience the employees..

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