this post was submitted on 29 Sep 2023
15 points (77.8% liked)
Lemmy.world Support
3230 readers
20 users here now
Lemmy.world Support
Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.
This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.
This community is subject to the rules defined here for lemmy.world.
You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.
Follow us for server news 🐘
Outages 🔥
https://status.lemmy.world
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
We totally agree!
If a user is banned, he/she deserves to know why. You can look up your username in the Mod Log and see the reason and the expiration date, but it is not user friendly. Since we cannot do something about this, it is up to Lemmy itself to fix this. I suggest to do a feature request on Lemmy's GitHub.
Regarding the who in your question. We understand that you know who did ban you, and you get the information if it was a mod or admin. If you're banned you can always appeal! Mail us at [email protected] with your username. We have a system internally that ensures another admin reviews your appeal. That way it stays fair.
The reason we have hidden usernames in the Mod Log is to prevent harassment. This occurred several times when the usernames were not hidden.
Cool, I´m happy to hear that!
That is not the case, no reason is displayed in the modlog. I still don´t know why I was banned and it looks like I wont ever find out.
Makes sense, I totally understand.
Yeah, if mod/admin does not fill in a reason it does not show indeed. But overall, it is supposed to show why the ban is issued.
We want all moderators and all admins to fill in a reason, also for later reference. I will make sure we will bring it to the attention of the (new) mods again. :)
At best make it mandatory to fill in a reason when banning someone. Can you as an admin also not see who banned me?
Yes it indeed should.
We as admin can see who banned you. That's why we introduced our internal appeal system where a different admin handles your case once submitted.
Then I would ask you to ask the admin who banned me what they banned me for and why they did it so that all my art uploads on [email protected] where deleted.
I have never heard or seen any of that appeal system you are talking about, where do I find the appeal button?
As I said. Email us at [email protected].