this post was submitted on 22 Sep 2023
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Apple has refused to provide the calibration tool for the sleep sensor to independent repair people. A German repairman has beaten Apple and developed a calibration tool.

https://rossmanngroup.com/sleeptool

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[–] [email protected] 126 points 1 year ago* (last edited 1 year ago) (8 children)

I can’t believe a company that’s been this shitty to its customers, openly, for literal decades is still in business.

Thanks for reminding me to never, ever buy Apple.

[–] 0_0j 43 points 1 year ago (1 children)

But i will say this... hats off to the M-series chipsets... silent powerhouse!

the effects of R&D on tech evolution, chef's kiss 👌🏿

[–] [email protected] 8 points 1 year ago (1 children)

Yep. I use a pixel 6 and a MacBook Air m1. It's the best of both worlds.

They build fantastic laptops.

As a side rant, I just want to say that I've never had a laptop that was able to maintain consistent speed and reliability better than this machine. Every other windows-based laptop I've had has crapped out after 3 years. This thing just keeps on going, regardless of the fact that I've had about 100 tabs and 3 browsers open for the majority of its lifespan.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (2 children)

Surely if you spend similar amounts of money, especially these days you get the same quality from windows? - the only thing I'm interested in is the combination of a sturdy metal frame and high specs.

[–] [email protected] 2 points 1 year ago (1 children)

I mean yes and no. If you value energy efficiency there's nothing comparable. There are sturdy laptops, there a more powerful laptops, but to my knowledge there are no laptops that offer the same combination of battery runtime and performance.

[–] [email protected] 0 points 1 year ago

Are they equally good with linux on them?

[–] [email protected] 2 points 1 year ago (1 children)

Nope. I've spent similar amounts of money in the past on a great Lenovo gaming laptop. It was phenomenal for the first two years. But then after the first major Windows update, it seemed like the drivers became less reliable and issues started popping up here and there. Another year so later and everything started to bog down. Reformatting it fixed it for a little bit, but the same issues came up again eventually.

I've heard good things about the surface, so maybe if you go the direct from Microsoft route it could be better? I'm just burnt out though. I don't see myself buying another Microsoft product again.

[–] [email protected] 0 points 1 year ago (1 children)

Is linux good on Mac at all, even better perhaps? Though I've heard they don't have the same compatibility with M1 macbooks yet.

[–] [email protected] 1 points 1 year ago

I'm not sure, I haven't really looked into it. They are pretty popular and have been around for a while at this point though, so I wouldn't be surprised if there have been some good developments there

[–] [email protected] 20 points 1 year ago (2 children)
[–] A_Random_Idiot 25 points 1 year ago (1 children)

Cult indoctrination is even more powerful.

[–] Oneobi 3 points 1 year ago (3 children)

It's beyond a cult. Say something against them and wow, they come at you.

Since my very first ipad 1 I've seen this company continue to screw it's base but for some reason the base keeps drinking from the fountain.

Honestly, the base should be studied.

[–] OldQWERTYbastard 1 points 1 year ago (1 children)

There are fanatics on every side, but once a brand becomes a core part of your personality, I'm not going to want to talk to you.

[–] Oneobi 1 points 1 year ago

Therein lies the problem. We should never put ourselves in a position of corporate reliance.

[–] A_Random_Idiot -2 points 1 year ago (1 children)

Apple users and Trump Supporters.

Two groups of people that are absolutely hated by the objects of their worship.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

Apple Haters and Apple Users of the same magnitude can be quite indistinguishable.

[–] [email protected] -4 points 1 year ago (2 children)

The same is true of Android and Windows users.

[–] [email protected] 15 points 1 year ago

Almost every Windows user will tell you that Windows sucks

[–] Oneobi 9 points 1 year ago (1 children)

Android I can believe but Windows. Come on, everyone shits on Windows lol

[–] [email protected] 0 points 1 year ago

Yes, but they will tell you a pc is superior to any other piece of electronics at the same time.

[–] [email protected] 11 points 1 year ago (1 children)

Not just still in business, absolutely dominating the competition.

[–] [email protected] 9 points 1 year ago (3 children)
[–] [email protected] 17 points 1 year ago

Market share isn’t everything, Apple commands a very strong hold on the premium segment of phones, that’s where the actual money is for the most part (generalized.)

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

Sure, 2nd dominating. Apple also swaps places with Samsung VERY often.

[–] dinckelman 7 points 1 year ago

A lot of people who buy apple stuff just plain don't care. If you break it, you immediately buy a new one. But even if you don't, you'll get a new one when you can. For a lot of people it's also a status symbol, where a lot of ego is involved. You still see this every time camera discussions come up, where sometimes you'll see a 15 Pro compared to an HTC Hero for shot quality.

This should never be a problem, but we live in a dystopia

[–] Prethoryn 2 points 1 year ago

Most people aren't repairing their iPhones and most people will just carry the damaged iPhone before repairing and buying another because of money but also, it is an iPhone.

It's only being shitty to your customers if your customers weren't so willing to just keep buying them when they can.

[–] [email protected] -3 points 1 year ago (1 children)

openly

you sure about that? It only affects consumers who want to repair it themselves

[–] [email protected] 9 points 1 year ago (1 children)

Apple has refused to provide the calibration tool for the sleep sensor to independent repair people.

Not only those who want to repair it themselves, but those who want to have it repaired by a third party whose best interest is not claiming that the phone is irreparable and that the customer should buy a new one.

[–] [email protected] 3 points 1 year ago

Yeah, not to mention Apple's high repair premiums. It's still not very visible to consumers when they get and use an Apple product though.