this post was submitted on 30 Aug 2023
1033 points (98.8% liked)
Technology
59665 readers
3602 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
On the one hand I'm sceptical that a company couldn't tell customers ahead of time what fees they might be paying.
On the other hand, I once worked for an ISP that deleted its customer database and all backups to save itself data warehousing fees and literally had no idea how much customers were paying or what services it was providing them. So it does happen.
On the other other hand (yes, I have three), incompetence shouldn't shield you from the consequences of failing your responsibilities.
So…. Wait how did that work? If a customer called in and said they were being overcharged, or that they were paying X for Y and only getting half of Y… what happened?
That's a very good question and thankfully I wasn't part of the section who handled issues like those.
Where are you getting all these hands?
Dad had one of those glow-in-the-dark wrist-watches with the radium dials.
Look down
But I’m afraid of heights
Their ISP was located in Chernobyl.