this post was submitted on 25 Aug 2023
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Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Can't login (self.support)
submitted 1 year ago* (last edited 1 year ago) by ZariZari to c/support
 

I simply can't login into lemmy world with mozilla for android.

It works with 3rd party apps but from mozilla on mobile does not work at all. I click login with my credential it says "Logged In" and after the page refreshes i'm not logged in.

I'm writing from Sync but it crashes like crazy, unusable app.

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[โ€“] [email protected] 2 points 1 year ago (1 children)

Have you cleared your browser cache for that site?

[โ€“] antik 1 points 1 year ago

Yes, please try clearing browser cache and cookies first.

And if that doesn't work try using https://photon.lemmy.world or https://a.lemmy.world ?