this post was submitted on 17 Aug 2023
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The world's largest chipmaker promised to create thousands of US jobs. There are growing tensions over whether US workers have the skills or work ethic to do them.::Jobs at the TSMC semiconductor factory in Arizona could require long hours and total obedience. Americans may push back on the company's culture.

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[–] ErikDegenerik 321 points 1 year ago (9 children)

"If an engineer [in Taiwan] gets a call when he is asleep, he will wake up and start dressing," he said. "His wife will ask: 'What's the matter?' He would say: 'I need to go to the factory.' The wife will go back to sleep without saying another word. This is the work culture."

Fuck that shit, that's not work culture, that's exploitation.

[–] gramathy 39 points 1 year ago (2 children)

What the fuck needs to get done by a chop engineer on short notice at midnight anyway

Or are they just calling line workers engineers to avoid paying overtime

[–] [email protected] 27 points 1 year ago* (last edited 1 year ago)

When I worked in electronics manufacturing, production engineers were frequently out on the floor. Common issues were:

  • a machine was placing a part incorrectly
  • assembly workers couldn't understand blueprints
  • materials were getting damaged in a process that shouldn't have been a problem
  • a custom design tool/rig was not acting like it was supposed to
  • there's something clearly wrong with a process (like it was designed for one person and not an assembly line)

If anything major (or potentially major) came up, production completely stopped until the problem could be assessed by an engineer. Assembly workers weren't allowed to fix things and they couldn't estimate the cost of continuing to run a job with defects. Our engineers didn't work 2nd/3rd shift though, so every time a job had issues we'd have to drop it and leave it for first shift. A downed line for 8+ hours is a LOT of money and for a bigger company would warrant calling someone in.

(I think the bigger issue is not "work ethics" like the article said or "need" like you said, but that the US has rules and pay requirements for on call employees)

[–] [email protected] 5 points 1 year ago

Call me an engineer and you need to pay me a lot more though so that doesn't really make sense.

[–] [email protected] 17 points 1 year ago* (last edited 1 year ago)

Honey, I'm waiting you tonight.

Sorry, I'm busy.

I made something special...

No, I can't.

Please, just say you cheat on me. I beg.

Sorry, sug. It's just work. Again.

What a moodbreaker. Fifth time in a row. Fuck your boss.

Actually, he promoted me and said you can move in with me there.

Where?

Our quarters within the facility. We can have our time on my breaks. They can even hire you too! They've even built a kindergarten there, so we are full served as a young family.

Divorce. Now.

[–] [email protected] 13 points 1 year ago (1 children)

Our company is like that, but you're not going to get a call every night. Each person in our (small) support group does a rotation of standby one week every two months. During that week you need to be available after hours and have your cell phone on. The upside is that we get time off for working after hours and we get extra days off just for being on standby which more than compensates, plus we get good overtime pay.

[–] [email protected] 4 points 1 year ago

We have this as well. One year into it and I have never been called in. The network engineers have been several times, but the pay is compensation for the inconvenience.

[–] [email protected] 13 points 1 year ago* (last edited 1 year ago)

I have no problem with that, as long as you pay for what is worth.

I know engineers who had work where their had to be on call like that. However they were doing rotation and they were being compensate for all the time they had to be on call.

From what I remember they were getting 0.3 days of paid holidays for each 12h they were being on call. This was on top of their 5 weeks+ of paid holidays (France).

I think the issue is not the work ethic of the employees, but the ethics of the employer in this case.

Edit: I forgot to say but if course if they are actually called then they get paid for the hours they spend at the factory on top of the compensation.

[–] average650 10 points 1 year ago

That depends on pay and other obligations.

[–] marmarama 9 points 1 year ago* (last edited 1 year ago) (5 children)

What? Tech companies the world over have people on 24/7 on-call rotas, and it's usually voluntary.

Depending on the company, you might typically do 1 week in 4 on-call, get a nice little retainer bonus for having to have not much of a social life for 1 week in 4, and then get an additional payment for each call you take, plus time worked at x1.5 or x2 the usual rate, plus time off in lieu during the normal workday if the call out takes a long time. If you do on-call for tech and the conditions are worse than this, then your company's on-call policies suck.

I used to do it regularly. Over the years, it paid for the deposit on my first house, plus some nice trips abroad. I enjoyed it - I get a buzz out of being in the middle of a crisis and fixing it. But eventually my family got bored of it, and I got more senior jobs where it wasn't considered a good use of my energies.

Your internet connection, the websites and apps you use, your utilities - they don't fix themselves when they break at 0300.

If TSMC's approach to on-call is bad, then yeah, screw that. I don't see anything in the article that says that one way or the other. But doing an on-call rota at all is a perfectly normal thing to do in tech.

[–] [email protected] 17 points 1 year ago

Yeah, but tech workers get paid six figures and TSMC doesn’t want to pay the workers. This issue isn’t that Americans lack the skills. The issue is that TMSC doesn’t want to pay for skilled American labor. In Taiwan they don’t have to. This whole situation is why Thomas Friedman’s theory on globalization was wrong.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

The article mentioned employees being discouraged from claiming overtime, so I do wonder how they handle on call.

[–] DigitalWebSlinger 7 points 1 year ago

A SaaS startup I used to work for tried to implement on-call rotations for their salaried engineers. No additional compensation was offered for the time you were on-call, and if you did get called, the policy was going to be essentially "take the next day off" - when we already had unlimited PTO. I was not happy, and made it known at the time. My manager mentioned that, being in a senior role, I might have the opportunity to excuse myself from the rotations. Ew.

The effort didn't end up going anywhere, but that's been my sole experience so far with on-call efforts in software engineering.

[–] [email protected] 4 points 1 year ago

What? Tech companies the world over have people on 24/7 on-call rotas, and it’s usually voluntary.

In my experience it's never voluntary. Your shift is assigned based on a rotation and you really can't opt out.

[–] sturmblast 3 points 1 year ago* (last edited 1 year ago) (2 children)

I work in the US and I'm on call 24 hours a day basically doing IT work it's not that crazy

[–] marmarama 10 points 1 year ago* (last edited 1 year ago) (1 children)

If you're on-call 24/7/365 without a break, and it's not because you have equity in the company, then find a new job.

If you don't, then your health (physical and mental) will eventually force you to leave anyway. I did it at a startup where I was employee #1 (no equity for me), just me and the founders, and I nearly had a nervous breakdown from it, and ended up quitting from stress. Afterwards I decided I would do no more than 1 week in 3, and life got better after that.

[–] sturmblast 1 points 1 year ago

we are just a small company and that's the reason for the demand of my time but the way that we do things I don't really work after hours very often at all unless it's scheduled situation or an emergency you can do this in a way that is healthy for employees you just have to have policies that protect the workers

[–] [email protected] 6 points 1 year ago (1 children)

Unless you let yourself get fucked over, you're not on call 24/7/365 and for the time you are on call, you should get some sort of compensation.

They want to pay you shitty for 8 hours and than let you work 12-14 plus being on call for the rest of the day.

[–] [email protected] 3 points 1 year ago

Here in Italy "being on call" is a contract clause, it's often a rotation roster between multiple similar employees, and requires extra compensation

[–] TwoGems 2 points 1 year ago

It's disgusting is what it is