this post was submitted on 08 Feb 2025
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[–] [email protected] 2 points 1 day ago

It is basically just a web form these days (just google "xfinity outage" or whatever).

They cut you off after a certain number of outages per quarter. And they decide how much money you get per outage. So if your next door neighbor has never reported an outage and you report every single one, they'll get more for that one report.