this post was submitted on 13 Jan 2025
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So I was right. She chose (maybe unknowingly) to run Ubuntu and dropped out because she couldn't install the software required. Not Ubuntu's fault at all.
Yep, pretty much.
If you watch to the end, the reason she can't get to her online classes was because her ISP's configuration CD was windows only.
So if we're looking to find fault, it's partly Dell for insisting everything would just work, partly Verizon for not having a good Linux process, and partly her for not just calling her ISP for tech support.
The same thing might have happened if she bought a Mac and needed some Windows only software.
Also worth adding, since this story was big many years ago, when the college was contacted they were fine with her laptop. They had no requirement that she use Wimdows.