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Tech support for an elderly friend? (lemm.ee)

submitted 4 weeks ago by [email protected] to c/recommendations

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I just spoke with a friend of mine on the phone. He’s got various tech support issues including worrying that his phone might have some malware on it.

I have the skills to help him, but I don’t have the time. Therefore I’m looking for more options.

My question is: are there services that specialize in tech support for elderly people? Maybe coming over to do tasks for them, or a place that he can go with devices?

I recommended he go to the T-Mobile store for questions about his phone’s security, but I know it can be hit or miss with the expertise of retail employees.

Does anyone know of an IT service that specializes in helping elderly/tech-non-savvy individuals?

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[–] MeepMorp 6 points 4 weeks ago (1 children)

Many libraries and senior centers have programs to help seniors with tech. If he has an iPhone, then the Apple store is a good option too.

[–] [email protected] 2 points 4 weeks ago

Ooh, good one